Easygoing counter-service chain known for its sandwiches, stuffed baked potatoes & sweet tea. Based on 851 reviews, the restaurant has received a rating of 4.5 stars. Price $$
✔️ Dine-in ✔️ Curbside pickup ✔️ Delivery
Address:
2003 N Eastman Rd, Kingsport, TN 37660
Phone: (423) 378-3354
Hours
| Wednesday | 10:30 AM–9 PM |
| Thursday | 10:30 AM–9 PM |
| Friday | 10:30 AM–9 PM |
| Saturday | 10:30 AM–9 PM |
| Sunday | 10:30 AM–9 PM |
| Monday | 10:30 AM–9 PM |
| Tuesday | 10:30 AM–9 PM |
Menu
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Photo Gallery
Reviews
Sarah Barnard
We stopped in for lunch, and the staff was very friendly and took time to answer all our questions and made sure we got exactly what we were wanting. Food was delicious, and they were very quick on serving. Will definitely be returning.
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Amanda Hill
Had a traniee take our order. She was polite. Our order came out in a timely manner. The food was not as ordered. However, the manager fixed the issue fas and gave us an apology. The atmosphere is cool and they played great music. Portions of the food here is great. It is plus size friendly. Handicap and wheelchair assesable(front dor may be harder to open for some). Plenty of parking. Been here a couple times, never disappointed.
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Family Heritage
Food was okay, staff could use a class in how to act appropriately in public, atmosphere could have been better if the people on the other side of us would have stopped using the F bomb while a 6 year old was sitting near them. I complained to the young girl behind the counter after we moved and she told me nothing could be done, even though they weren’t eating just drinking soda.
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Jacquie Mancini
No smiles at all from employees and not personable. Didn’t seem to even want to be at work and it was all theee we encountered. Visiting from NY and loved the food hoping to stop again before our trip is over but also hoping friendlier service.
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Erik Johnson
Pricey but good healthy great tasting food. Reuben with Mac and cheese, cup of soup and a flavored lemonade was $25. Counter service and they deliver to your table, friendly helpful staff.
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Dustin Starnes
Can’t go wrong with anything you choose. I suggest you do the pick 2. Choose half a sandwich and one side. Personally I do a spud and ask for whatever toppings prefer.
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josh
It’s a tale of 2 cities: During lunch and through the early afternoon the service is always great and the food as well. After about 4 prepare for a letdown. Maybe they use up all their customer service energy during the lunch rush and just crawl to the end of the day just praying for closing time..? I dunno. Perhaps they should just close after lunch and call the rest of the day a wash. Go in after 4 if you want to be totally ignored by the staff and want your food slapped together as if they’re wearing blindfolds.
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Eric Schuler
The food was OK. The service was slow and not very enthusiastic. The place was well staffed, but everyone looked like they would rather be somewhere else. McAlister’s is the type of place I feel I should like. It’s a favorite of several people I know, but I’ve never been that impressed. The Reuben is passible, but there are better places to get one.
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Daniel Roop
I had heard some great reviews of McAlister’s, but had never eaten there. I finally stopped in to check it out for lunch one day after a doctor appointment. I had the Reuben sandwich, potato salad, and a diet soda. The Reuben was excellent, but I was not very impressed with the potato salad – or the serving size, especially for the price of the meal – almost $12!! That was for one person at lunchtime! I’m not sure I will be back anytime soon.
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Shoot’in the bull with Bryan
Food and employees were delightful. However, at this particular location, the overhead music was blaring. So loud.
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