While some things have changed over the last few decades, El Pollo Loco’s commitment to fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Las Vegas,NV, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken. Based on 206 reviews, the restaurant has received a rating of 3.5 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
Parking lot, 2330 S Rainbow Blvd, Las Vegas, NV 89146
Phone: (702) 848-4077
Hours
| Tuesday | 10 AM–9 PM |
| Wednesday | 10 AM–9 PM |
| Thursday | 10 AM–9 PM |
| Friday | 10 AM–9 PM |
| Saturday | 10 AM–9 PM |
| Sunday | 10 AM–9 PM |
| Monday | 10 AM–9 PM |
Menu
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Photo Gallery
Reviews
José Alfredo Maldonado
Service was fast and friendly the place is clean and food was great.
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Katelin Perkett
I keep stupidly ordering to this location even though my last 3 visits ive had an issue with something. Wether it be my food is missing or simply incorrectly made. You have one job to do, it shouldnt be that hard.
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Scott Matthews
Sunday morning. 10:30 am.
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User Y lod
Amazing restaurant delicious food and very fresh and the staff is full of tall buff handsome guys I love to come here to see which handsome young man greets me from cooks to cashiers
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Deb J
I love the food, but that’s because of the franchise standards, not this specific location. That being said, this particular location is horrible. I’ve given it zero stars for service because they don’t know the meaning of it. It’s the closest location to our house so we’ve given them multiple chances even though each time something goes wrong. This last time was tonight. Placed the order with the app and it said it’d be ready in 5-9 minutes. At 10 minutes I’m in the drive-thru at the menu board (they’ve asked me to wait while the handle the 1, only 1, car that is already ahead of me), so I wait, and wait some more. Finally the kid asks for my order and I give him my name for an order on the app. He tells me to come to the window and as so I pull around (that other car in front of me is pulling away). I get to the window and he tells me it’s not ready yet and to pull around to the front, where they’ll bring it out to me. So now I’m waiting in the front and I can see clearly inside. From the lack of speed or attention I’ve experienced so far I figured they were understaffed but no, there are 4-5 people inside working. Only 2 customers inside dining, and the sporadic customer in the drive-thru. My 5-9 minute order is now coming up on the 20 minute mark with no sign of life heading my way as I watch them leisurely wander around the counter and kitchen areas. Frustrated now, I go inside and up to the side of the counter. The “kid” who was unhelpful in the drive-thru window is now over here playing with the register. He finally looks up and I ask him if my order is ready and without checking anything he says “no, it’s not”. My frustration and skepticism is very apparent on my face as he wanders away, finally speaking to someone else there. Then goes to the counter where bagged orders are sitting waiting. Surprise, surprise!!! My order is just sitting there. He brings it over and says “have a nice day”, if I wasn’t a grown adult I would have flipped him off. I’ve worked in F&B, I’m a reasonable person and respect what anyone doing this job has to go through, especially working in fast food. The employees at this location though … they are the laziest, most unmotivated, disrespectful group of individuals … it’s almost like they’re trained to be failures. So after giving this location more than 10 chances we’re giving up on them. It’s worth it to drive farther and give our business to a different franchise.
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Takari Lide
I’ve been here twice now… This is the worst location I’ve ever encountered. They never give you a receipt. They take forever to take the order in the drive thru. They are very unprofessional. The quality of the food is bad. Completely unlike any other el pollo loco experience I’ve ever had at any other location. Y’all need someone from the corporate office to come through there…
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Cesarunlv88
Once my favorite location never had a problem. But now every time I go there my chicken is over cook or the service is horrible after today I’m done going there now !!!!
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Jay Vee
Beyond appreciative for this experience great services peaceful atmosphere and the staff is super friendly my food was perfect loved my double salad my new go too thank you so much for my coupons it’s a win win
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Marshall Ray
Looking forward to this new location. Always some of the best fire grilled chicken
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William Mendel
I just ordered this Chicken avocado salad June 24th 3:45 pm. Opened it up to dried out disgusting chicken over cooked to death. I have gone here many times before . Never an issue. Will definitely not be returning ever!!!! This is the $12.79 combo . Don’t eat here. Terrible food quality
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