Dairy Queen Grill & Chill Menu – Gulf Shores, AL

Type : Fast food restaurant

Location : Gulf Shores, AL

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain. Based on 440 reviews, the restaurant has received a rating of 3.7 stars. Price $

✔️ Dine-in ✔️ Drive-through ✔️ Delivery

Dairy Queen Grill & Chill 36542

Address:
3800 Gulf Shores Pkwy Ste 400, Gulf Shores, AL 36542

Phone: (251) 967-5555

Website: http://www.fourteenfoods.com/?y_source=1_ODk5NTA0Mi03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

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Reviews

R Parson
We came late on a Monday night. The place was nearly empty and I counted 6 people working. It took 27 minutes to receive a small blizzard. All but one seemed strung out and unable to carry out simple tasks. Would avoid as this is definitely not fast food.

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Daphne Ellis-Floyd
This Dairy Queen location was very clean – freshly mopped floors and spotless bathrooms – which was refreshing on our road trip. The lady who helped us was very friendly and helpful the entirety of our visit. Our family of five left happy!

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Flippinshantys Wenning
The person working the drive-through was highly rude and unprofessional. For this being a new facility we were expecting good customer service not someone who wouldn’t even let us speak. So dairy queen do better….

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ccc
I AM EXTREMELY ANGERED!!!!! I went to this Dairy Queen with myself and my family, and we recieved TERRIBLE service from our cashier. !!! I am ENRAGED that our cashier was this rude to someone who was just trying to get a nice meal for their family. It is UNJUST!!!! This cashier was not only rude to me, but the people in front of me aswell!! This woman had the AUDACITY to slam the sliding door in the face of me and the people in front of me MID CONVERSATION!!!! . This is completely enraging and should be handled immediately. If this is how this companies cashiers always are, they will NEVER be recieving my service again!!! I did not catch the woman’s name, but she was an older, heavier set lady, with blonde hair. I would like action to be taken immediately!!!

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Pete Calagaz
Horrible service. Cashier was quite rude when asked what size cones they have. Brought me my ice cream cone without a wrapper and practically finger banged my cone. Do better, Dylan.

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Jeff Kennedy
Went on vacation in Orange Beach for the week multiple ice cream places in town I could go to but I decided to go to Dairy Queen cuz I usually have a good experience and is right across the street from the hotel. This time I went through the drive-thru I had one car in front of me after they went I went to where you order and I just sat there and no one said hold on a minute or nothing eventually they got to me don’t know I was there for some time waiting. After they got with me to take my order I ordered a large blizzard and an ice cream cone. The lady handed me the ice cream cone and then tried to hand me the blizzard it was not served upside down. I asked the lady I said aren’t those supposed to be served upside down she snapped at me and said it is runny and melting and slammed the door on me. I sat there for a moment but she never came back to the door. And just like she said my blizzard was very runny almost like slurping it or having to drink it. The lady’s name is Alexis that was at the window. Very disappointed with the Dairy Queen here in Orange Beach.

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Jim Patterson
The food was typical fast food burger and fries.

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Brad Yates
Latoya the cashier is the best. Made me a custom shake and it is delicious. The food was great and Latoya has the best customer service I’ve ever seen. Whatever you guys are paying her isn’t enough. She deserves a raise.

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Alice Dwyer
Very busy when I was there. They were struggling with in store customers they were acting like fools because they had to wait more than 15 seconds

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Andre Bourgeix
This had to be the worst fast food I’ve ever had from timing to customer service to the taste of food was outrageous I’ll stick to my DQ close to downtown Foley.

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