Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips. Based on 121 reviews, the restaurant has received a rating of 3.3 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
9641 N Milwaukee Ave, Niles, IL 60714
Phone: (847) 257-7615
Hours
| Sunday | 10 AM–9 PM |
| Monday
(Labor Day)
|
10 AM–9 PM
Hours might differ
|
| Tuesday | 10 AM–9 PM |
| Wednesday | 10 AM–9 PM |
| Thursday | 10 AM–9 PM |
| Friday | 10 AM–9 PM |
| Saturday | 10 AM–9 PM |
Reviews
Jade Bon
Whoever was the cashier on 06/18/22 at 1:00 pm was extremely rude. She has no customer service skills. Please, if you want customers to come back, provide her some customer service training or assign her to a position where she will not be dealing with consumers. Otherwise, let her go. We have been ordering here for work parties, but after this incident, we will have to go elsewhere for pick-up. There was no delivery driver available at the time so delivery was not an option.
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MK Lavs
Cashier couldn’t be more disengaged with customers. Got our order wrong and gave us attitude when the manager brought it to her attention. Otherwise, this location was clean and the manager was apologetic about our order being wrong.
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Danielle Peterson
I have never had any issues with countless numbers of Jimmy John’s, except the one right in my back yard. It does not matter how many times I order for them, every time it takes over an hour for it to be delivered. I am not talking just once but well over six times. This location is the exact opposite of freaky fast, and any other restaurant can deliver faster. I am done being a customer.
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Jess Da Best
I order online they hadn’t even started making my sandwich until I walked in. There were no customers in the restaurant when i arrived and left. What’s the purpose of customizing your sandwich thru the online ordering just for them to ask how you want it and still not make it the way you asked for. I see many bad reviews for this location so I see my negative experience at this place is not the only one. Their whole sales pitch is freaky fast but I still had to wait while they made my sandwich even though I ordered online. I’ll just avoid this location because it’s not like this at the countless other JJs I have visited.
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syke syke
The Lady making the sandwiches with the black ponytail is the rudest no customer service having skills at All. I will never come back to this location at all. Lol giving me attitude on how I wanted my sandwiches prepared GTFOH
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puneet singh
This is the worst Jimmy John’s , I thought they were suppose to be “freaky fast,” absolutely not, placed my order 40 minutes ago and called them to ask what’s going on. No one bothered to pick up, I’m sure they are losing business because of this as well! On top of that I’ve received no refund yet. I wouldn’t bother going to this place tbh.
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Leslie Foutch
This location is fantastic if you come in, but I’ve never had to wait nearly an hour before for a soggy Jimmy John’s delivery from anywhere else. I should have checked previous reviews before ordering delivery at 2:30 on a Wednesday afternoon.
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Ryan Overbeck
Order cancelled twice on two separate occasions because they didn’t have a driver. Jimmy John’s should close out deliveries online or pay their workers more, so that drivers think it’s worth it over doing Uber Eats. I’ll take my money to Jersey Mikes.
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Katherine Slavojick
Been here a few times within the last few months after not coming here for a very long time.The staff is friendly and the manager always know what I want as soon as I walk in with my girls. Such a delight. After I had stopped coming here for various reasons I decided to stop in one day and give them a chance and I was blown away with the service so much that I just come here now ever since. Bread is always fresh and the bathrooms by far the cleanest of any restaurant I’ve seen.
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Paulius Medonas
Canceled order due to no delivery driver. Why have that option if you don’t have delivery drivers?
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