Counter-serve Pan-Asian chain for health-conscious noodle & rice dishes & more. Based on 902 reviews, the restaurant has received a rating of 3.7 stars. Price $$
✔️ Dine-in ✔️ Curbside pickup ✔️ No-contact delivery
Address:
4609 W Kenosha St, Broken Arrow, OK 74012
Phone: (918) 250-8557
Hours
| Thursday | 11 AM–9 PM |
| Friday | 11 AM–9 PM |
| Saturday | 11 AM–9 PM |
| Sunday | 11 AM–9 PM |
| Monday
(Labor Day)
|
11 AM–9 PM
Hours might differ
|
| Tuesday | 11 AM–9 PM |
| Wednesday | 11 AM–9 PM |
Menu
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Menu Photos
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Reviews
Gabriella Vance
5/5!! I was greeted as soon as I walked in, food was made fast and tasted delicious. Super clean environment. There was some training going on behind the line and the way it was conducted was fantastic. I love to hear a leader be part of the team and lead with greatness. If I am ever in town again, I will definitely be stopping by!
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Quentin Alsip
Pei Wei has definitely fallen from grace in the past few years. This used to be a more upscale experience with higher quality ingredients and service than the average Asian restaurant (Panda) but…these days…not so much. My wife and I stood at the ordering station for about 5 minutes before the lady walked over to take our order and she greets us not with hello or welcome but with “for here or to go?” No smile, no welcoming demeanor at all, she just looked like she wanted to leave and wished we would do the same. My wife loves the yum yum shrimp and she was satisfied with it so that was a high point. My crab won tons weren’t fried properly and we’re soggy and gross. Probably won’t be back.
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Hazel Palmer
Yummy and delicious hot fresh food. Everything was made the way I ordered it I sometimes can be picky but Pei Wei at 71st and Garnett always makes my food exactly how I ordered Teriyaki shrimp and chicken with a kick of spice added in I also ordered the chicken lettuce wraps always our favorite dishes the staff were very polite and professional they assisted me and every part of my order and help me out on the app I received a five off of 15 which was an added bonus the prices are reasonable in the portions are awesome I will be back and will definitely recommend Pei Wei
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Kendra W.
Yesterday, I ordered the honey-seared chicken with lo mein instead of rice ($2.19 up charge). Apparently, Pei Wei cutting costs and decided to replace the delicious lo mein noodles with regular pasta noodles. It’s absolutely disgusting, just imagine boiling some pasta noodles and eating them plain, it’s not even the same color, texture or flavor of the original lo mein noodles.
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Sherry Bass
I love Pei Wei but was very disappointed last night. They must have had a staffing problem. I was with a friend and she got her order but I waited a while and watched them do the to go orders. I finally asked about my order and was told they were working on it . I finally got it but my egg roll was not there so I asked and was told they were very busy. I saw them fill more to go orders before I finally got my 1 egg roll. They were out of mandarin tea and I asked about it but was told to wait and they would fix it. I saw someone put the tea on to brew and I waited but, when I tried to get tea, it did not come out of the dispenser. I think dine in customers should have priority over to go orders. Not a good experience.
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Marcus Dodson
i have always loved Pei Wei and ive eaten pei wei from amarillo to austin and all between. this is the worst location ive ever been to. We went inside i brought a friend who had never eaten at pei wei i had been touting how good the food was for weeks. we pull up and walk in look at the menu for five min or so at the cash register the girl working the register never even acknowledged that we were even there, then she went to the bathroom for 10 min at least and when she came outta the bathroom she walked right into the back of kitchen. the cook and another worker were so busy with their conversation they never said anything to us either. finally i walked up to them and interrupted them and asked if i could order. they yelled at the girl in the back and she finally came and got our order. she was not friendly at all. mind you this is 11:30 right at lunch time. The cook i guess was too busy talking to prepare the food right cause it was horrible.. i eat the mongolian steak at every pei wei that i go to and this was by far the worst. it was tough to salty tasting and overall a 2 out of 10. major disappointment and sucked for my friends first impression of the franchise
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Henry Denson, Jr.
This place tastes amazing. They have a lot of choices to choose from and they have relatively low prices! I recommend the Firecracker Chicken, The Kung Pao Chicken, and Spicy General Tso’s Chicken. The Pumpkin Spice Donuts are real good too. Definitely should go try!
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Zac Feist
Disappointed in the whole experience. Wait staff was rude and showed no effort. Food took 50 minutes to get to the table. When the food arrived it was half portions literally 6 small pieces of chicken also the rice was undercooked.
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Tami Marler, MBA
UPDATED REVIEW: I’m not sure what happened to the Broken Arrow Pei Wei, but we can’t even go there anymore. Even though it’s closest to our Coweta ranch, we literally have to drive in to Tulsa to get adequate service. Last night, after months of driving 30 extra miles to avoid disappointment, we decided to give Broken Arrow another try. It was the final straw in a wad of straws that slashed my initial review of 5 stars, to 2 stars (which is generous, thanks to the 61st and Yale restaurant. They almost always gets everything right. On the rare occasions they don’t, their excellent customer service makes up for it.)
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Jason Hood
Stopped in Saturday. Hands down the worst food and customer service I have ever had. My wife made the comment that the restroom also was dirty, no toilet paper and no paper towels. Got home, the food was way less than advertised. We threw both orders in the trash and drove to Fortune Chef. Don’t waste your money here
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