As conditions and regulations about coronavirus evolve and differ across the country, availability of dining options like curbside or full dining room seating will vary by restaurant. What remains unchanged is our commitment to safety and high operating standards, and we are continually adjusting our operations to help protect our Operators, Team Members and Guests.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides. Based on 4 reviews, the restaurant has received a rating of 4.5 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery

Address:
1980 Union Ave, Memphis, TN 38104
Phone: (901) 272-0511
Website:
Hours
| Friday |
6 AM–10 PM |
| Saturday |
6 AM–10 PM |
| Sunday |
Closed |
| Monday
(Labor Day)
|
6 AM–4 PM
Holiday hours
|
| Tuesday |
6 AM–10 PM |
| Wednesday |
6 AM–10 PM |
| Thursday |
6 AM–10 PM |
Menu
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Photo Gallery
Reviews
Ador Ellis (Dora)
Quick service but the tots were dry and overcooked and my spicy chicken looks pitiful. My biscuit looks lonely with this little chick on it. I ate it though lol
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Chris Chris
We’ve tried to give this location a few chances, but for some reason, they never include the sauces we ask for when we doordash here. The fries always come half filled, so we have to order multiple larges to get the equivalent of one medium fry at other locations.
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Janet Benford
There was a gnat bug in my sandwich!! What’s worse is I didn’t see it until halfway through! I am sick to my stomach. I looked down to reposition the sandwich and there it is in between the lettuce and tomato! At least the manager was willing to replace the meal but something needs to be addressed in the prep area to ensure food safety o guidelines are practiced regularly! I don’t see how that gnat bug was missed as it was pretty big. It just better to eat at home.
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Saloni Naidu
Out of the three entrees we ordered for takeout, they failed to give us one of them. This was two days ago, and we have called management twelve times since then to try and get that entree refunded. Each time, the call goes unanswered. Don’t go here if you want to get every item you paid for. Don’t expect management to show any sign of caring or responsiveness to your concerns — take your money elsewhere. (The food was also lukewarm, and they did not give us straws for our drinks.)
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April Carter
Edit 7/22/23 How has the Chick-fil-A universe let this foolery go on so long?! It’s getting worse. How can you consistently mess up simple orders? Y’all got like 4 basic options SMH. I’ve started driving to the Summer or Poplar location to avoid this location. Whoever owns this location needs to address these repeated issues before this location goes under. You can’t stand on the brand name alone for too long. edit 11/15/22 I’m in shock really. Every time I go to this location, something isn’t quite right. Missing sauces. Cold fries. Customization (that cost) not done. This ain’t right. This ain’t the Chick-fil-A I love. 🙁
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Tifus Gates
10 to 15 wait in the drive through. Could not figure out why. Ordered the chicken sandwiches, FRESH!! The buns, the chicken, the lettuce, and tomatoes tasted as though they just got picked out of the garden. Worth every minute we waited in the drive through.
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Dustin Mink
This chic fil a is the worst run one in the city. They continually mess up my orders, barely put any fries in the box, and can’t get an order right. The McDonald down the street is a much better option if you want what you ordered.
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Denea Harris
I normally NEVER have problems out of this restaurant. Matter of fact, I never do. Today I went to get two combos, and our fries were cold & hard. I literally cried. Due to the fact I made it back home and was sooo hungry today lol. I didn’t even have the energy to call and complain. I was just so so upset.
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Tonya Schulte
The food tasted delicious. They just got 1/3 of our order wrong after making us wait quite a bit of time to get it.
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Robbie Rodriguez (AR Autoworks)
This location was an absolute nightmare. The drive thru was so backed up that you have to wait in line in the next parking lot.
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