While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in San Bernardino,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken. Based on 932 reviews, the restaurant has received a rating of 4.0 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery

Address:
758 W Highland Ave, San Bernardino, CA 92405
Phone: (909) 474-0617
Website:
Hours
| Friday |
10 AM–10 PM |
| Saturday |
10 AM–10 PM |
| Sunday |
10 AM–10 PM |
| Monday
(Labor Day)
|
10 AM–10 PM
Hours might differ
|
| Tuesday |
10 AM–10 PM |
| Wednesday |
10 AM–10 PM |
| Thursday |
10 AM–10 PM |
Menu
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Menu Photos
Photo Gallery
Reviews
Luca Gol
Ordered the new “Double chicken chopped salad” and really loved it. It might look similar to the fit menu salad but taste is different and much better. Spinach is added and also a chicken lime seasoning on top which changes everything! Also tried the tortilla soup which flavor is great but just a very few pieces of chicken. Anyway, Good job here. Server Holly very nice!
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Xuxin G
Staff was fast and friendly. Food is fresh and delicious. Overall had a good experience when dining in and ordering through drive thru.
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Teairra Rouzan
This is so far the best location out here. The managers and employees are amazing. They take pride in how they serve their food. Very polite. If they mess up on the order they make sure to compensate you without any push back. The food quality here is the best I’ve had. Always hot a fresh. Keep it up guys
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Leo Perez
You should be able to leave a restaurant in confidence knowing your order is correct. It’s not Rocket Science. Not only did they Not give me my tortillas that come with the order, they forgot the extra ones that they charged me for. Unacceptable
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Lance Laube
Not my normal location as I live in LA but I was visiting my parents so I decided to grab some food before going up the hill. Miguel was my cashier and he was so friendly and helpful. I was so impressed by his service that I promised him I would write him a review. Great staff at this location!
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Justine “Honeybee” De La Cruz
I used to love this location but lately the customer service hasn’t been the best nor the food. I ordered the new taquito nacho plate and it looked nothing like the advertisement. Highly disappointed!!! It was so dry and no naked chips my a** lol beans were old, barely any cheese and the taquitos weren’t even wrapped properly. Look at my poor salad lol barely any chicken.
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olga ramirez
Love this restaurant
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Robert Thomas
I’ve been going there for lunch these past few months because I’m trying to stay away from all the red meat. Their service has improved a lot I haven’t had any issues.
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Flor Salcido
I went through the drive thru on Sunday night around 6-7 to get the 12 piece leg & thigh family meal. They told me that they only had legs, they were all out for the day. When I got home we noticed it was a mix of legs, thighs, and wings. They gave me 4 wings, 4 legs and it seems like they cut 2 thighs in half to make 4 to complete our order. The worst part wasn’t even that. I took two pieces of chicken for lunch and when I was eating the wing I noticed it was a little pink. I started to check the wing and sure enough it was raw. Blood was coming out. idk if there was more like that but I was too late because my husband had already ate his lunch. So if we get sick, we already know why. NEVER AGAIN!!!!!
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Elizabeth
Poor lighting at night, doesn’t feel too safe. Funny and cordial staffing but the food lacked.
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