For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Balch Springs,TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3628 Shepherd Lane for the ultimate SONIC experience!
Fast-food burger & fries joint with an old-school feel, including retro drive-in service. Based on 927 reviews, the restaurant has received a rating of 3.8 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery

Address:
3628 Shepherd Ln, Balch Springs, TX 75180
Phone: (972) 286-4078
Website:
Hours
| Wednesday |
7 AM–11 PM |
| Thursday |
7 AM–11 PM |
| Friday |
7 AM–11 PM |
| Saturday |
7 AM–11 PM |
| Sunday |
9 AM–11 PM |
| Monday |
7 AM–11 PM |
| Tuesday |
7 AM–11 PM |
Menu
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Menu Photos
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Reviews
Joseph
I love the location. Sometimes the kiosk has given some issues, but the staff are always very accommodating. Also, the food has always been a great quality, with no complaints about freshness.
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Laura Reagan
Food is good and service is ok. But, the prices on the board do not reflect what is rung up. I feel bad for the people that work here, it’s not their fault. Like I said, the food was good. Parking lot was dirty :/
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Claudia Vargas
I waited a good 25 minutes for a shake and a corn dog. There wasn’t much cars. And I noticed the others were waited long as well. When I ordered they told me they didn’t have whipped cream for the shake and I said that was fine, after 25 minutes the girl came out and asked me the same question about the shake and I told her that I already had said that was fine so she went in and fix my shake and I still waited another 5 minutes after that. When she came out with my order she didn’t have any change and she didn’t give me any mustard for my corn dog and she said, well I’m going to go get it, and I said never mind just keep it. So after keeping my change I ended up tipping her $2, I just wanted to go home. And I waited that long because I was really craving for what I ordered. But left a little disappointed. Either they short on staff or they weren’t doing their job as they should
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Jalecia Kofi
Janell , the assistant manager of this location has AMAZING customer service skills . Super sweet… it’s rare to see this type of work ethic post covid. Thank you !
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Michelle A.
I was so confused as to why our shakes came out completely melted. They couldn’t have melted as we arrived five minutes after placing an online order. No… they weren’t melted. They were prepared with way too much milk. There was absolutely no resistance when putting in our straws as the “shakes” were completely liquid. If we had wanted chocolate milk we wouldn’t have ordered shakes.
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Chris Davis
This location always forgets something. Always. Worst was getting shorted a whole drink size and 2 chicken strips. It was only a cheese sauce this time. But they do get it right when I only order a drink, lol…
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Jessica Johnson
I’ll not go back to this place and I’m still not even sure they are going to give me my refund can’t believe they would do this to me on my birthday none the less all the employees were outside looking at ducks as if they had never seen them before and next thing I knew 12 mins gone by I ordered 2 small shakes and a route 44 ocean water when I asked her just to for get about it she got rude with me and hung up so I had to rering the button to get another person to come outside and tell me how to get my money back they got rude too. So needless to say I’m absolutely done going here always rude and always make you sit for at least 10 minutes no matter what you ordered. I’ll just take the extra step and go to the Cartwright location!
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Michelle
This place needs to be shut down the establishment is very unsanitary. I have ordered a cup of ice with a dead fly in it and black spots in my cup of ice.The manager named Bryan always comes back inside after smoke breaks and does not wash his hands before preparing food and drinks. This very gross
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Ralph Saint Clair
I went to sonic on shepherd rd. Today (08/20/23) @9:45am , ordered coffee and breakfast toaster, when the Order arrived the girl handed me the coffee and when I grabbed the coffee the coffee went all over my car and spilled on my stomach, and burned my stomach, please secure the lid on the coffee before you hand it to the customer, I don’t appreciate getting burned by hot coffee because someone doesn’t know how to prepare a cup of coffee
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Tonya Ventura
Took 30 min to get 3 drinks. Shake had already melted half way.
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