Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips. Based on 98 reviews, the restaurant has received a rating of 3.4 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
9455 N Sam Houston Pkwy E Suite 200, Humble, TX 77396
Phone: (281) 441-7701
Hours
| Thursday | 11 AM–9 PM |
| Friday | 11 AM–9 PM |
| Saturday | 11 AM–9 PM |
| Sunday | 11 AM–9 PM |
| Monday | 11 AM–9 PM |
| Tuesday | 11 AM–9 PM |
| Wednesday | 11 AM–9 PM |
Reviews
Tracy “SirKnight” Butler
I’ve ordered from this location over the past three years with primarily good service and no issues except the occasional mixup in my order which gets resolved. Today a delivery driver the only one for the night shift brought my order I paid and tipped as usual after checking my order a bag of chips was left off so I called and they offered to send them out. I get a knock on my door, open it and this is what was waiting on me my chips on the ground in front of the door. I called back and the manager on duty said the driver had an attitude today and apologized for it she gave me the area managers number (Claudia) whom I sent this picture to and spoke with. She too was apologetic and issued me a store credit. I asked that the chips be picked up from where they were left and taken back I was told they’d see what they could do. Hours later thet were still there so I took them back to the store and spoke with the driver who did this and yes I was upset still about. Tossed the chips on the counter and left. Then I get a call from an (Alex Garcia) who never identified his position with the company saying that they would never service me again but yet the employee who caused all of this was still working with an attitude. This all happened today 4/17/2023 and this is how a loyal customer of this location for three years is treated? I hope the corporate office is involved because I plan on contacting them.
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Jacob Smith
I order from this location regularly and this time was awful. She delivered it to the wrong house (not a big deal) but then proceeded to argue with me about how it was the correct house and I somehow got it wrong. Terrible service today and I’m very disappointed.
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Amador Trevino
Lady at the counter was super unfriendly. No greeting,and seemed to be bothered to take our order
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Lander Burns
Super busy at lunch today and the two ladies working were killin it! There were probably 8+ ppl in there between in store and online orders and they cranked everything out and communicated with customers the whole time.
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Damien Cloud
Caution, this store is not a pleasant place to be. If you enjoy bad attitude and poor service, this is the place for you. The people working there seem to really hate their jobs and will rush through your order, get it wrong and try to get you out of the store as fast as they can, even if you’re the only person placing an order. Be sure to be patient if you order for a delivery, it will be at least 20-30 min wait…. even if you’re only 5 minutes away from the store.
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Liz Johnson
Just ordered the veggie sandwich. It comes with avocado guac and I paid for extra. What I got was a sandwich with a tiny drop of guac. If this is extra guac, regular is none at all. It was a delivery so couldn’t walk it back to the counter. Just remove guac from the ingredients if this is all that’s used.
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SB Views
I’ve been visiting this location often for the past few months (year) and have been very satisfied up until recently with the new crew replacement.
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C Wald
It’s delicious. Staff was super sweet! Made our sandwiches just as requested.
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Mo D
The phone rings and rings and rings then hangs up. Finally somebody picked up the phone and laid it on the counter. I can hear them talking in the background nobody wants to take my order
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Marc Betters
I visit this Jimmy John’s location frequently. The food and the service is always excellent. The staff here is very friendly, fast, and professional. The small store is always bright and clean and I enjoy coming here for my favorite sandwiches. Highly recommended.
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