Louisiana-inspired fast-food chain known for its spicy fried chicken, biscuits & sides. Based on 742 reviews, the restaurant has received a rating of 3.8 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
123 Colonial Dr, Oxford, AL 36203
Phone: (256) 403-0346
Hours
| Thursday | 10 AM–9:30 PM |
| Friday | 10 AM–10:30 PM |
| Saturday | 10 AM–10:30 PM |
| Sunday | 10 AM–9:30 PM |
| Monday
(Labor Day)
|
10 AM–9:30 PM
Hours might differ
|
| Tuesday | 10 AM–9:30 PM |
| Wednesday | 10 AM–9:30 PM |
Menu
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Photo Gallery
Reviews
Trey Cimato
The food is always good from this location but the employee’s lack professionalism and direction. Taking my order it was no issue to wait for just a min as there were a few cars in front of me and this location is notoriously slow. After getting to the window and paying only a minute passed and the window opens again but instead of receiving my food I’m greeted with “what do you want”. Confused I explain to the same person that cashed me out I’m still waiting on my order and hand the receipt back. After taking a moment to review the receipt the cashier then asked me another question as they are still confused why I am still in the drive through.
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GiftedHands CleaningServices
This location never has our food correct. Sent my wife to get the ghost pepper wings because I am sick and needed something to help sweat out the cold, they pulled her up as if they’d be fresh. My wife opened the box and the wings were warm. By the time she got home(we live less than 5 miles away) they were cold and the middle of the wings were black like they were either bruised or thawed out the wrong way. The only time our food is good/HOT is when ELLA from the Anniston location is there. She’s always sweet and if anything thing she’s going to make sure you get hot food! This location could be great if only they took after the Anniston location!
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Breanna Williams
Went In on a Friday of night with my family of 14. First they had no designated front counter cashier. It was the manager who might I add was very rude and not very accommodating (he should have taken our entire order instead of making us order separately on different tickets) With that said, when we walked in we stood in the lobby for 20 minutes before the man took anyone’s order from the group. It took around an hour to get all of our order and get our food to us. Very simple order. We were all eating and realized the woman (the drive thru cashier) was eating from the kitchen while walking all over the restaurant. The cook was wiping sweat from his face with no gloves on and didn’t wash his hands once the entire time we were there. Our chicken was raw and the fries were old and hard. I left a complaint with corporate and waiting to hear back. Each time I go to this location, they’re always very slow. but I have never had hygiene issues, cross contamination Or poor customer service until that night. A shame I’ll be driving the extra mile to a different location.
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Kimberly Simpson
If I could give this place less than one star I will! Every time I come to this location my food cold. Never fresh! They don’t even try to at least provide hot fries/sides. If you’re thinking about Popeyes just head to the one in Anniston. The workers are lazy!!! Came here tonight the worker argued me up and down my food was fresh. I asked him to feel it. The food was horrible! I’m only upset because I have given them chance after chance wasting my hard earned money but tonight I was fed up and requested a refund. I live in Oxford but I will be gladly driving to Anniston if I’m ever craving Popeyes!! Food is too expensive for you all to not care enough to provide customers with fresh food. Jordan is now the GM hopefully she can turn things around! She was very nice!!
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Neil Daugherty
Visited on 6-08-2023 – drive thru – the chicken was dried up and absolutely aweful. I would assume new ownership or management at this location because the quality has really declined.
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Jyles Keyth
The 3 star rating is an improvement relating to service. Historically this location has been a one star except in food. The founder, Al Copeland from New Orleans, insured the flavors would shine. This store seems to have had a management change, thank God. They are still struggling to get on top but give them a chance.
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aliceleena smith
Every time I have been . They are nice and get the food right. The cooks are doing a very good job on the food
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Rockman DS
The very first time I tried the chicken sandwich it was perfect the 2nd time not so much but was still ok. Trust me if this is what you going for when you order it make sure to tell them you want it fresh for best taste results.
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clancy Stanley
This is by far the nicest people working in any fast food establishment I’ve been in in quite some time. Even the young man sitting down on his break went out of his way to tell us to have a nice night. This is the first time I’ve ever left a review. That’s how impressed I was with the service. Thanks for making my night
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Tammy Sellers
The food is great but don’t stop if you’re in a hurry…
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