Based on 16 reviews, the restaurant has received a rating of 1.5 stars. Price $$
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
920 Town Center Dr, Wilmington, NC 28405
Menu
… View more
Photo Gallery
Reviews
William Polk
BE WARY! This is a virtual restaurant that operates out of the Fox & Hound kitchen. Long wait times will happen because of that and the food will suffer as well. Would be better off ordering from Fox & Hound, this restaurant is a classic bait-and-switch to trick people into ordering there on delivery apps. Overpriced, inedible.
… more
Robert Tripp
This was horrible, frozen food with no flavor. Driver complained he had to wait a long time for food. Then when we got it, it was terrible. I ordered a Nashville hot grilled cheese and specified it should be prepared HOT…. . There was no sauce on it at all. Then I tried to look up the number to let them know they had gotten the order wrong… no published phone number. This is a sad excuse for a business and it is bewildering that they are a franchise.
… more
Rosalynn Sam
Ordered 2 of the lobster Mac and Cheese grilled cheese and it did not have the Mac and cheese and the lobster was tough with 3 pieces. Ordered before and it was nothing like this one.
… more
Haley Throne
Ordered through GrubHub, the 1st time was great. This time was awful! They were out of tomato soup, but didn’t find out until it was delivered. Every sandwich was cold & I took a bite of mine & this came out! Terrible!
… more
Kiley Harless
believe all of the horrible reviews. EXTREMELY overpriced. they charge $16 for a “lobster” grilled cheese and put two pieces inside the sandwich. save your time & save your money!
… more
Lesley Pandolf
Ordered a grilled classic grilled cheese with tomato which was described as grilled parmesan sourdough bread with American and cheddar cheese and tomato what I receive was not grilled nor toasted white bread with dried out disgusting slices of I don’t even know what kind of cheese it was just gross along with some extremely undercooked fries paid $20 for some white bread with couple disgusting slices of cheese put on it that must have been microwaved onto it
… more
Maddie Hoppert
Ordered a lobster Mac n cheese. The sandwich was barely grilled, with NO lobster in it haha so yeah… maybe shut this place down until the staff is up to par. I just think of your product is literally the name of your restaurant, it should be decent. DQ has better grilled cheese.
… more
Elsa Kessler
I had ordered a few times thru Doordash and the first 2 times, the orders were pretty good and there was a great amount of food in the orders. However, I ordered yesterday and the proportions had shrunk dramatically. The tater tots for sharing order side used to be huge. This last order, the container size was half the previous order sizes and the quantity of tater tots were also about half. At $9 an order, the large order size previously was appropriate. Now, it is totally not worth it. And the sandwiches used to be loaded with meat and cheeses and this last order, the sandwich was much smaller and the cheese was non-existent. They used Mac and Cheese almost exclusively instead of actual cheese. There was just a small amount of cheese and the rest of the cheese was just Mac and Cheese. It was really sad to see the disappointing reduced proportions when it cost so much for people to buy thru Doordash. The least they can do is ensure that people are getting some real value when it costs so much. I can see a point where people just stop using these delivery services and just go back to cooking the food themselves or figure out how to manage doing a pickup. If you look at the Doordash pricing, there is a service fee, a delivery fee and a tip. Add that all up, and it is not costing these restaurants anything more to use these delivery apps at all. Despite what a certain “pizza chain” would have you believe. The service, delivery and tip charges add up to about $20 more than if you just did pickup. I have also seen some restaurants also up-charge the costs of the food items as well.
… more
Kian Nguyen
Waited 45+ minutes for a sandwich and mac n cheese despite the restaurant being relatively empty. That wouldn’t be so bad on its own, but I watched two other takeout orders be completed despite me waiting longer, and two other people just walked out without their order after waiting a bit.
… more
Th Cann
Lobster grilled Mac and cheese tasted like frozen lobster from Walmart. The red from the lobster stained the bun and my counter, which I’ve never seen from lobster. That was the best thing they had though. The chili was wayyy over seasoned, like they were trying to hide the taste of the meat or the base. Overall really disappointed and probably won’t give a second chance
… more
… View more