While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in North Hills,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken. Based on 716 reviews, the restaurant has received a rating of 4.1 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery

Address:
9522 Sepulveda Blvd, Los Angeles, CA 91343
Phone: (818) 891-8383
Website:
Hours
| Friday |
9:30 AM–10 PM |
| Saturday |
9:30 AM–10 PM |
| Sunday |
9:30 AM–10 PM |
| Monday
(Labor Day)
|
9:30 AM–10 PM
Hours might differ
|
| Tuesday |
9:30 AM–10 PM |
| Wednesday |
9:30 AM–10 PM |
| Thursday |
9:30 AM–10 PM |
Menu
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Photo Gallery
Reviews
Samantha Marin
The best experience I’ve had at a Pollo Loco. The employees were very kind to me. As soon as I walked through the door, they had big smiles on their faces and were very friendly. The food tasted great and the workers got my food out very fast. The place was also very clean. None of the tables or chairs had any leftover food or any drink residue. I will definitely be coming back here all the time.
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Daniel Elizarraraz
Most of the times it’s ok service and food.
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Christiana Swain
The girl at the front taking my order reminded me of my daughter she was very soft spoken very pretty and very sweet. The food came out hot and the vegetables were really good. Not disappointed at all.
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Maddison Sieg
The place is trashed and all the tables are filthy. The hall way to the bathroom is trashed and the bathroom is trashed along with smears on the walls and toilets and gang graffiti. I ordered mac n cheese but didn’t get a spoon or fork and when I asked for I received an attitude along with irritated look. I felt unwelcome since even though i asked for dine I got a to go order and then had to asked for my drink. The cashier speaks very very low . The food was disgusting gristly chicken and burnt. I won’t dine in next time for sure. Or even come here ever.
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Christian Cleveland
We ordered a 4 piece meal and when we got home we realized there were only 2 pieces of chicken instead of 4. So we drove 10 minutes back to el pollo loco and Maria went above and beyond to correct the mistake of her coworker! She gave us 3 pieces of chicken instead of 2 and also upgraded our sides to a large all with no added charge. She was very understanding and patient and she should definitely get a raise or be the next manager if she isn’t already!!
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Ricardo Guzman
The one Star means zero stars for this trash place. Horrible customers service by cashiers with a face like they don’t wanna be there, the burritos half the size now for $12 no meat at all. And on top of that they charge for the salsa . Wow !! I hope the owners see this even though I know they never make any changes. Trashy greedy people . you know exactly who u are .
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Ramiro Barajas
Cashier could use some training. I could tell he was tired and could not care less if the store was empty. My order was shorted chicken. I will look for another Pollo Loco. No problem.
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Manni Montes
Burritos used to be a good decent size idk if it’s due to inflation & capitalism but they been slacking. Not only are the burritos smaller but portion size of meat is bad, I got more lettuce than meat! Might as well hit up the taco stands instead of buying at Pollo Loco..
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Max Waller
¡the selection is so so, but customer service is decent! – 6:27 pm Pacific DayLight Savings Time on Sunday, 21 May 2023
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EH Sharon
Like that food really healthy and clean. Wasn’t happy with the service but the food makes up for it honestly. I liked the Churros a lot, didn’t think that would have it but they do.
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