Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 349 reviews, the restaurant has received a rating of 4.1 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
5414 Grand Ave, Gurnee, IL 60031
Phone: (847) 249-9200
Hours
| Sunday | 4:30 AM–10 PM |
| Monday
(Labor Day)
|
4:30 AM–10 PM
Hours might differ
|
| Tuesday | 4:30 AM–10 PM |
| Wednesday | 4:30 AM–10 PM |
| Thursday | 4:30 AM–10 PM |
| Friday | 4:30 AM–10 PM |
| Saturday | 4:30 AM–10 PM |
Menu
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Photo Gallery
Reviews
3b0p
We came here on Aug. 24 at 11 am. Our drinks and donuts were delicious, but there was a guy with a beard that took our order that was very rude! We ordered everything but one of our family members was looking at the donuts so the guy said our order again with a very rude tone and he was basically yelling at us! We were only 4 and he was in a rush which we didn’t understand because there was no one behind us. Yelling at a customer is not justifiable.
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Heather Banks
Terrible drive thru service and attitudes of employees. They made a mistake with 2 drinks and told us to drive to the front of the store and they would bring out the correct ones. After more than 5 minutes we walked to the door and no one came so we walked to the drive thru window and finally they have us the correct drinks……except when we asked which one was which they said just smell them!
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Jay TMG
I’m from NYC, so right away I loved this Dunkin’ – it isn’t run by middle easterners. Mostly Hispanic staff, very friendly, very quick and efficient. Always a smile. Don’t be put off if there’s a line – it goes quicker than you’d think.
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Lora Lo
Went to this Dunkin location after our original plan was to go to Starbucks. Our family ordered a lot here (~$40) before our long drive back to Minnesota. After taking one sip out of the large iced coffee I ordered I saw a frozen fruit fly stuck to the top of the lid . I am absolutely disgusted. How does that even happen . Immediately threw away the drink. Waste of money and I couldn’t even eat the rest of the food I bought because if their was a dead stuck fruit fly on the iced coffee lid who knows what could’ve been attached (or even what could’ve touched) the food I bought. Sad drive home.
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Nicolas Garcia
Worst experience ever from Dunkin’ I try to give the benefit of the doubt in most situations. But how do you mess up the order from the beginning to the end. First didn’t get the items I ordered cause they didn’t have certain things I wanted that fine i understand that. But what I don’t understand is why there is parchment paper from the cheese slices still in my sandwich!!! Do better dinkin
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John Hall
Not a consistent quality of sandwiches it depends on the staff. I might get 2 of the 3 I paid for on more than 10+ occasions (Gurnee store).
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Jeremiah Saunders
Wonderful atmosphere, best Dunkin I’ve been to. The donuts are in a glass case so you can better see them, which I haven’t really seen in other Dunkins.
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Thomas A
Staff could of been a little bit more friendlier, after all I enjoyed their everything bagel and was satisfied with my iced coffee. I visited this location a couple days ago and was glad!
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A B
Clean. Staff is welcoming and engaging. Great doughnut selection and iced coffee is good.
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Daniel Atwood
I use the drive thru a lot coming and going from six flags. Staff always super quick and friendly.
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