Dairy Queen Grill & Chill Menu – Kent, OH

Type : Fast food restaurant

Location : Kent, OH

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain. Based on 450 reviews, the restaurant has received a rating of 4.3 stars. Price $

✔️ Dine-in ✔️ Drive-through ✔️ Delivery

Dairy Queen Grill & Chill 44240

Address:
1443 S Water St, Kent, OH 44240

Phone: (330) 678-0246

Website:

Hours

Wednesday 10:30 AM–10 PM
Thursday 10:30 AM–10 PM
Friday 10:30 AM–10 PM
Saturday 11 AM–10 PM
Sunday 10:30 AM–10 PM
Monday 10:30 AM–10 PM
Tuesday 10:30 AM–10 PM

Photo Gallery

Reviews

Cinister12
The food is amazing. One of the best fast food type places, imo. Not to mention the ice cream. Always amazing. It’s a bit pricey for fast food/ ice cream, though. We can easily spend over $30 between 2 adults and 1 child. And that’s not even each of us ordering meals. But so good none the less.

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Michelle Houser
Staff is always kind and quick. Been here with a baseball team and the kids all got their orders very fast! The sitting area has always been clean, too. Always love those blizzards!

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Gladys Ashenfelter
I had a cheeseburger – it was cooked well done as requested – and onion rings, which were very tasty. The service was quick and the staff was very friendly. I don’t know about “atmosphere” in a Dairy Queen, but the booths were comfy.

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Nathan Lane
Staff was rude asked to speak to a manager and got an audience with the entire crew just because I wanted to report that whoever took my order. They didn’t ask what size I wanted and just gave me a small. When I went to tell the manager I instantly got a crowed of the staff upfront laughing and snickering at the fact that I wanted to report someone for being rude. Not to mention I was told it was the owners son that took my order and was told he wasn’t being rude when he was because even my fiancee felt he was rude to us and didn’t appreciate it. We will never be back to this location until something gets done about the crummy customer service there

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The Prof
I am working with DoorDash ; today, there is one of workers (the one with glasses) on the drive thru was very rude and ignorant with me. He was nervous that I am reviewing the customer items on the receipt while I am in the drive thru; FYI: there is no customer behind me at all. I hope the manger for this store coach that guy ( by the way , he is a teenager ; thats mean these weird behaviors could happen some times) to respect ppl. Thanks

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David Cramer
Such awesome service! Better than Katie’s accross the street were you waiting line for 15 minutes you get up to the window they tell you they’re closed go to DQ

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Toni Cooper-Adkins
Did a pick-up order through door dash. Food was hot and fresh and ready in less than 10 minutes. Staff is very friendly.

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Unreasonable
I used to love this Dairy Queen but ever since recently they have been very lazy. We went through the drive through when no one was there so you would expect good food or at least all your items ordered but nope. We didn’t get any toast and my gravy is spilled in the box. I work in fast food and it isn’t that hard

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Rebecca lynn Crabtree
Poor customer service skills..plus tried to up charge on our bill..overall wasn’t happy

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Shannon C
I always go through the drive-thru and staff is always nice, some nicer than others but they’re always nice. Their double cheese burgers are amazing!! One of my favorite places for lunch and or dinner.

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