Casual chain eatery serving grilled Japanese entrees, wraps & salads in a storefront setting. Based on 226 reviews, the restaurant has received a rating of 3.4 stars. Price $$
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
1645 Downtown W Blvd UNIT 9, Knoxville, TN 37919
Phone: (865) 539-2555
Hours
| Wednesday | 10:30 AM–10 PM |
| Thursday | 10:30 AM–10 PM |
| Friday | 10:30 AM–11 PM |
| Saturday | 10:30 AM–11 PM |
| Sunday | 10:30 AM–10 PM |
| Monday | 10:30 AM–10 PM |
| Tuesday | 10:30 AM–10 PM |
Photo Gallery
Reviews
Trucker John
Food was cold and old. No way would this be food safety approved. Decided to pickup instead of delivery because of the $5 delivery charge plus min 18% tip. Still not worth the $40! Do not buy the pork egg rolls.. ew.
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xxindigoxx
Restaurant was dirty. Food was bad. Completely covered in syrup and salt. Definitely not worth $13. Will not be coming back.
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Jeanette Rivera
This is not good hibachi I have been too a lot of hibachi and you can’t messed the food up well this one did rice super hard from the bottom of the pot
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Bobby Cash
SO; just moved here from South Carolina, and I figured I would try this out. It wasn’t a horrible experience. I describe this through pros v cons:
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Flower G
I am disappointed at the food, the meat is burned and no taste or enough sauce, old vegetables, and the rice is very greasy in one ball piece. Worst food ever. I throw it in the trash. Never left a review for a restaurant before, this is my first disgusting time. Please, for the 5 stars fake reviews, you are just liars.
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Kate Pratt
Hibachi factory used to be excellent. I was excited to get it for the first time in years after my move back to Knoxville. I was extremely disappointed. I ordered chicken hibachi with zucchini, onions and broccoli. What I received was a box of overcook, squishy, broccoli and cauliflower. My chicken hibachi had only five pieces of chicken in it and no zucchini or onions. One chicken chunk had a bone fragment that found by biting it and one had a HUGE ligament. The whole thing was inedible.
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Floyd “Çali” Patrick
I love this place. You get so much food for the price I made 2 meals out of 13.00. You can’t do that at a fast food restaurant any more. I got the Hibachi chicken which is my favorite and the sauce they use is great, had to get an extra one. They were busy and it still took only 10 minutes. You can set down inside an eat but they only have 2 booths to set in so I always get my order to go. Its right in the middle of Downtown West off Kingston Pike.
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Keen Lara
Delivered to the wrong address.
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Nate
If it looks hood, the food is good.
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Rebecca Doody
Hadn’t ordered from hibachi factory in a long time. The quality has gone way down. The egg roll was inedible. The sauce used to come free but now you have to pay for it. Really disappointed. Won’t order from them again
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