Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 677 reviews, the restaurant has received a rating of 3.8 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
100 Congress St, Springfield, MA 01104
Phone: (413) 382-0237
Hours
| Monday
(Labor Day)
|
5 AM–8 PM
Hours might differ
|
| Tuesday | 5 AM–8 PM |
| Wednesday | 5 AM–8 PM |
| Thursday | 5 AM–8 PM |
| Friday | 5 AM–8 PM |
| Saturday | 5 AM–6 PM |
| Sunday | 5 AM–6 PM |
Menu
… View more
Photo Gallery
Reviews
Gm Karliah
Got here around 7. They had no doughnuts but they had a bunch of trays of muffins and croissants but they wouldn’t sell me a single one because they were “for tomorrow”
… more
Luis Torres
Very nice employees and they get your oder quick and always talk nice with a smile.
… more
Elizabeth Lambert
Literally standing in front of the guy at the counter asked for a donut NO sprinkles gave sprinkles , said my coffee perfectly he rang it in wrong and gave it to me wrong. Out of a lot of items that are being promoted . Your location is in a hotel parking lot with lots of traffic , need employee’s who can do their job right .
… more
Roger Whittemore
3 drive thru visits while working in the area. Placed orders through the Dunkin app. All 3 visits the order was not done correctly. Missing food items each time.
… more
Dej WIllamz.
Always packed with customers especially breakfast and lunch hour rush but there service is the quickest.
… more
Lawrence Stimpson
Google listing says open at 5 am….a lie…saw a employee drive in around 530 am…disheveled and looking like it was barely awake….place didn’t open till 6 am . Can’t comment on food as it was not open .
… more
Devon Williams
Been in line for 10 minutes now in drive thru for another 6 lol worst Dunkin’ Donuts
… more
Wilfredo Perez
Now they messed the place the customer’s that come to the front counter ain’t important anymore drive thru is
… more
tammy Chambers
Normally good store but this visit they only had 1 worker covering whole store both drive thru and front counter. But on this day that 1 worker did a great job and store was still clean. I asked him how long he had been alone and he said like 1 &1/2 hours or more. He deserves a raise. I really wish I remembered his name
… more
Lorynn Moore
No one in front of us, waited in the drive-thru for long enough that I thought maybe they were closed. No one ever came over the intercom to even say they’d be with us in a minute. I drove around to find 2 girls with headsets on talking to someone in a car. The car moved on, I made a joke about their headsets not working and they said oh no we were just talking that’s why we didn’t take your order. I should also note that there were not any customers inside there store either. The car behind us had the same experience, they drove past as we were finally getting our drinks. ♀️
… more
… View more