Contemporary chain with customizable gourmet burgers, including vegetarian, plus beer & wine. Based on 665 reviews, the restaurant has received a rating of 4.3 stars. Price $$
✔️ Dine-in ✔️ Curbside pickup ✔️ No-contact delivery
Address:
4211 Waialae Ave E-1, Honolulu, HI 96816
Phone: (808) 739-5100
Hours
| Saturday | 11 AM–9 PM |
| Sunday | 11 AM–9 PM |
| Monday
(Labor Day)
|
11 AM–9 PM
Hours might differ
|
| Tuesday | 11 AM–9 PM |
| Wednesday | 11 AM–9 PM |
| Thursday | 11 AM–9 PM |
| Friday | 11 AM–9 PM |
Menu
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Menu Photos
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Reviews
Ayaka H
Great service, delicious burgers!
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James Ward
My coworker highly recommended this place and I’m so glad he did. It’s always nice to have a high-quality burger joint on your rolladec. Make sure you add this one to your bucket list.
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Tiare M
It’s a fun time creating your own burger! Just know what flavors you like, then mix together as a burger. A little wait is worth the quality of the food ❤️ i had the smores shake & oooh it was delicious! Sweet potato fries were cold when it got to me. However, I didn’t mind because I love sweet potato fries! On the (2) make your own burgers + (1) shake + (1) drink, the total was about $60. So it’ll be pricy if you want to create your own rather than what’s already on the menu.
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Marty Mar
My first time ever coming to The Counter Custom Burgers and I can say, it surely will not be my last. I reviewed 4 of their signature sandwiches and all of them did not disappoint. My favorite sandwich that I en(Counter), pun intended, was the Bison Is Gouda burger. It was everything that I was hoping that it would taste like. Yes, it was more overcooked than what I asked for, but maybe the cooks feel it would have been better mid-well over mid-rare. But, I seriously still enjoyed every bite that I taken from this burger. If I could give it six stars I would.
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Robin Fang
I love a good burger, and this was perfection. I enjoyed the atmosphere and the modern, clean look the restaurant has.
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Alex Boiko
We came at 8:00pm. I saw 10 empty tables inside and all outdoor area was completely not occupied. The hostess asked us to wait 10-15 min. I ask why? She had no answer. I asked for the manager. We waited few more minutes. Manager doesn’t showed.
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S. Rice
They have a great lunch menu if you’re in a hurry, but you really can’t go wrong with anything you order. We ordered a chicken sandwich, turkey burger, and burrata burgers plus shoestring onions and fries. It was all SO good! Service is excellent and fast if you’re taking a lunch break. We enjoy it each time we go for lunch because the good is always excellent and the service is fast. There are so many options on the menu we haven’t tried yet, but this is definitely a great spot for lunch or even a family dinner.
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Steve Hindman
Great service from the staff here. My burger bun bottom came a little soggy and cold and our waitress was able to get me a new one quickly with no hassle. Bison is a +$7 add-on here in Hawaii, so I skipped it this time. The regular beef was very good.
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Justin Salzer
As always, very tasty food that’s served incredibly quickly! The Bacon BBQ Burger had deep fried shoestring onion rings that were delightful! The bbq sauce was sweet and tangy.
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Killian Canto
I saw this place on Instagram and really wanted to go, so we did. It was good, and the base price of the burgers are fine, but there’s a ton of little things that cost quite a bit. I have pictures of our burgers and my husband’s drink (which was this really good berry lemonade, but also was expensive), but I forgot to get a picture of my mint milkshake. The milkshake was good, but not $8.25 good. Overall, good food, but not well worth the price
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