Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips. Based on 293 reviews, the restaurant has received a rating of 3.2 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
335 W Ponce de Leon Ave, Decatur, GA 30030
Phone: (404) 474-6999
Hours
| Sunday | 10 AM–9 PM |
| Monday
(Labor Day)
|
10 AM–9 PM
Hours might differ
|
| Tuesday | 10 AM–9 PM |
| Wednesday | 10 AM–9 PM |
| Thursday | 10 AM–9 PM |
| Friday | 10 AM–9 PM |
| Saturday | 10 AM–9 PM |
Photo Gallery
Reviews
Breanna Moore
I came in around 8:30 pm. There were two young men working. No one greeted me but at this point I’d go insane expecting any customer service in Atlanta. I ordered a roast beef sandwich and paid. As I made my drink, the young man making my order told me they didn’t have provolone cheese and I could instead get SHREDDED PARMESAN. I asked how do you run out of provolone sliced cheese at a sandwich shop and he responded we just haven’t cut more. We stared at each other for a few seconds and I requested a refund. Why would you stand in my face AFTER I paid, to say I have the ingredients to make your sandwich I just don’t feel like doing it for you. I will never return to this location.
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Britney Smith
This was my first time at Jimmy Johns and it was not a pleasant atmosphere. I walked in the staff were just talking amongst themselves. No one greeted me. The cashier looked like she had an attitude about something and just wasn’t hospitable. I informed her that I was a first timer, and I did have a question about the sandwiches. I had to ask her to repeat herself because she was mumbling.
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Lindsay Bryant
If I could give this location a zero I would. I don’t know what you’re training your Associates to do in order to take care of a customer, but speaking and saying hello is the first thing. Two employees sitting at a table when I walk in the store nobody says anything so I say hello. They continue to not care and just stare at me so I said I’m good and I left. The owner of this location needs to do better with their employees. The employees play around too much, and don’t really care about your business
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K FontenetteIAM
I would like to first point out that the young man who was in this location by himself (making sandwiches, answering the phone, and taking orders) did an amazing job with the hand he was dealt that day. I am unsure if this is a regular practice but if it is, it’s ridiculous. There should be at minimum 2-3 employees in the store to assist each other especially during the lunch hour. Because the young guy was there alone on Thursday what should have taken 10 minutes took 35-40 minutes. This location has definitely changed. Bagging can be difficult when you only have paper lunch bags and someone has to carry multiple orders to their cars.
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melanie yarnot
I forgot to order lunch for my staff meeting. I called them, not knowing their catering menu. They told me, we got you! They certainly followed through. They did it with 45 minutes notice, while getting other customers taken care of too! Thanks, W. Ponce team, sandwiches rocked
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Rae Moye
This must be the worst Jimmy John’s in existence. The only reason I gave them two stars is because I like Jimmy John’s in general.
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Ryann
Good service when walked in. They didn’t have any money so I had to use credit. I ordered a unwhich tuna club but it was the worse sandwich I have ever got from Jimmy John’s. For an $8 sandwich I expect to see tuna on it. It had maybe a spoonful of tuna and a whole head of lettuce. Complete waste of money.
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April Latta
This location is always out of bread for some reason.
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Gabrielle Cousins
delivery is terrible. if you want your food on time make sure to order a hour in advance. my food came 40 mins late and I had given a good 20% tip.
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Del
Tai made my experience incredible he was so nice and knew the menu very well. He answered all my questions and was super calm and nice. Devonte was easy going and kept the line going while I was helped. Will be back! Sensational.
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