Based on 174 reviews, the restaurant has received a rating of 3.9 stars. Price
✔️ Dine-in ✔️ Drive-through ✔️ No delivery
Address:
13423 St Stephens Ave, Chatom, AL 36518
Phone: (251) 847-2508
Website: http://www.bertilesrestaurants.com/
Hours
| Thursday | 5:30 AM–6 PM |
| Friday | 5:30 AM–6 PM |
| Saturday | 5:30 AM–6 PM |
| Sunday | Closed |
| Monday
(Labor Day)
|
5:30 AM–6 PM
Hours might differ
|
| Tuesday | 5:30 AM–6 PM |
| Wednesday | 5:30 AM–6 PM |
Reviews
Jeremiah Bevels
I eat here every day and still love it
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Terry Robbins
I have been coming to this restaurant sense it opened 30+ years ago. When I go thru the drive thru my order has never been right. Stopped by tonight I ordered a Conecuh dog mustard only and the girl at the window came back and ask if I wanted onions and peppers and I said no mustard only scrap the onions and peppers off she said there not on it yet. My wife ordered a chili dog onions onions only and she got a chili dog with chili and mustard no onions. I got a conecuh dog loader with onions and peppers no mustard. This has nothing to do with Covid just people don’t care. Judy you need to ride by and make an order and see for yourself what your employees are doing to your business. It’s not good a waste of money for you and me.
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Hannah Marie
Good food.. love their bama bacon cheese burgers. They always have different employees but from what I can tell they seem somewhat friendly.
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Craig Lyn-Overstreet
I come every month or 2 from England to visit my Mum close by,it’s great and the ladies know how to set up everything for her. She loves their tomato gravy and biscuits every morning that I’m in town. They also do a nice greasy grilled cheese. Cheers to each of them.
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tim hikky
This post might be a little long probably out of the ordinary. I wanted to point out a few things for a little restaurant in a small town with not many places to go I didn’t expect the customer service that I received. A little something went wrong with my order although they were extremely busy it wasn’t that big of a deal the fact that I got extremely great customer service is in fact a big deal. Even though there was in such a rush at the moment I was there I was taken care of by the assistant manager this little lady was extremely nice and very polite would taking care of my order. As an acting assistant manager she showed great leadership and customer service. Thank you Miss at the Chatham wish I had gotten your name to put in this review. it is because of you and the way you treated me that I was happy to eat my meal there and I will be back very soon..
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Gary Pearcy
Best biscuits in Washington County, bar none!! Hamburgers are very good also. Came in 5 minutes before closing and still receiving good service as usual..also they have a very good Pulled Pork sandwiches…
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TC Gurus
The girl behind the counter took ten minutes just to acknowledge us. It was not busy. Scalding hot tater tots should not be put in a Styrofoam cup.. burger was burnt and service was horrible. There’s not much to eat in this little town but avoid this place.
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Erica N Loper
Those pancakes, O my. Just wasn’t enough of that good syrup they have. I enjoyed what I could eat with the little syrup. Yet I have a swallowing problem, so the extra, extra syrup was necessary. I love them tho
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Vanessa Blackmon
To slow and ask for hot fries . They said the fries had just come out of the grease and they were not hot. Don’t know what has happened but the food has got bad!
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Bob Karp
I was hankering tatar tots, but they were out. Instead I went for a couple biscuts, but they were out. I settled on the corn dog. Which I think made hands itch for a few seconds. When the employees interacted they were very friendly, but there was a long nap when no customers were being told what was going on but the empty order trays were stacking up. I wasn’t in a rush, just would have preferred a heads up on the delay.
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