Steak ‘n Shake, a classic American brand, was founded in 1934 in Normal, Illinois, by Gus Belt, who pioneered the concept of premium burgers and milkshakes.
For over 85 years, the company’s name has been symbolic of its heritage. The word steak stood for steakburger, and the term shake stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes.
Steak ‘n Shake remains the better burger leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, thin crispy fries, and more. Steakburgers are made without preservatives or artificial ingredients, topped with fresh produce, and always hand-crafted to order.
Chain known for steakburgers & milkshakes offering a dinerlike space with retro flair. Based on 741 reviews, the restaurant has received a rating of 3.0 stars. Price
Address:
1917 Pipestone Rd, Benton Harbor, MI 49022
Phone: (269) 926-2704
Website: https://www.steaknshake.com/
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Reviews
Antonino P
Overall good experience, good food although took a while. Very friendly wait staff. A bit longer than needed on the checkout.
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Ken Chernock
Fast food in a sit down restaurant setting. Tasty burgers, good slaw… and those shakes!!!
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Brian Rogers
Food was good however their drive through service is very slow here….. The last three times I used the drive through there was approximately a 20 to 25 minute wait with only a few cars in front of me no more than 3 or 4.
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Dug Klug
Service was very slow..20 minutes before they took my order. Only 5 tables were seated at the the time of my visit. Food was good
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Henry Bykerk
Good food and fast service. We stopped here on Christmas day while traveling. Staff was very couteous and took care of our order quickly so we could get on the road again.
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susan sheldon
Second time we have come here and had the worst service. Food is good… Service is horrible. Last time our server was so bad even he said please don’t leave me a tip! We were ignored coming in.. Ignored waiting to pay the bill. Crew acted like they were doing is a favor checking me out. We will not be back. The customers after us walked out as well
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A potato! Thanks
The food is always good service is slow and leaves something to be desired but it is stake n shake
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Eboni Neylon
They always mess my order up and the workers are rude and lazy i think there customer service is terrible and they never have enough staff. take a hour inside and outside to get your food but I like the food.
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Amber Wojciechowski
Last time I went I was with my mom she ordered food I dont go there personally last few times I went they were messy missed half our order and took 25 minutes in drive thru for food people just act like they even care for their jobs let alone food done right so I avoid eating there anymore
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Nichole Bright
If I could of given this place a zero I would of. The waitress took our order and as my husband was finishing up she walked away before he was done ordering. The worst customer service I’ve ever had.
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