Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 307 reviews, the restaurant has received a rating of 3.6 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
Southbound Side, 1076 US-9, Old Bridge, NJ 08857
Phone: (732) 553-0375
Hours
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
Menu
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Reviews
commonbapu
Ordered through app for drive through pick up around 2 AM today. Drove to the window, told the hispanic guy I was there for pick up. He was like “what pick up?!” He was so irritated. The other employee was preparing my order, who has been very professional each time. This guy needs to be trained for customer service.
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Sanah Sampson
This place messed up my drink that Is fairly new I’ve been getting for over a week now and refused to fix it or change it the girl was Kimberly *who claims to be the daughter of the manager and just gave me an attitude the entire time. The drink is newer on the menu so I don’t expect everyone to make it right I even came inside to ask politely about it but all I got was attitude. Just because your mom is the manager it doesn’t give you the right to speak down on customers. The girl who made the drink was about to fix it for me and This girl Kimberly* ran up to her and told her not to change it and they can’t do anything about it. I didn’t ask for a refund I just wanted my drink to taste right and if that wasn’t possible if they could make the mocha cappuccino blast instead. I come here everyday and never had this happen before. Had to update the review because she gave a fake name
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Ahmed Chohan
I don’t visit this store occasionally but passing by only if need to get coffee.
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Upreet Bhatia
If I were the owner, I would scrap the staff and start all over again. I called twice about a cake order. The employees don’t know how to speak on the phone. When I went into the store, there were at least 4 employees working and talking to one another, but not one of them anywhere near the register. There were 2 customers in there and I don’t think they had any idea. There’s no professionalism. I would rather drive further to another Baskin Robbins than deal with those people again.
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Brianna Riggio
I like this place a lot! The coffee can be a hit or miss, but I’m not gonna dock a star for that–since most coffee places are like that, anyway. The food is pretty good. I like the croissant breakfast sandwiches. They’ve always been great! Definitely stop by when you can. My only major complaint is how awkward the location is, but that’s just nitpicking.
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Sunny M
Went in store yesterday, 6/4, about 12pm, ordered ice latte and grilled cheese. The manager took my order and did not ask if I wanted whip cream, but I was handed a drink with whip cream. I advised an associate, Hispanic female I did not ask for whip cream. She took the drink and brought it back without the whip cream, but the cup was not full, plus the latte was white, not enough expresso. I advised her of both, she got rude, disrespectful and indignant, refused to add more milk or expresso. Ask for manager, manager advised her to fix, she became rude again, talking about me to the manager, while I’m watching. I advised I will call corporate if my drink is not made the proper way, also advised her she’s being disrespectful and rude. Manager told me I had to pay for extra expresso, despite the disrespect by the employee. I asked the manager, how many shots of expresso was placed in my drink originally twice, she did not respond, only said it’s a medium. What does that have to do with my question. Very horrible experience, will not go there again. The employee was very rude, out of line and disrespectful. Who does she think she is talking to/ and about me that way. Poor customer service. She needs training on customer service. Plus the grilled cheese was horrible, hard bread, over toasted, was not even cut in half. Never again. I have no issues when I visit other dunkin donuts. Don’t assume everyone wants whip cream, and the cup should be full, money being spent.
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That 2k player
No matter when I go there to get ice cream there is never any hot fudge or waffle cones. Go there just 10 minutes ago no cones at all and no hot fudge and I get this blank stare from the employee working behind the counter. The service there is never good either inside or the drive thru. Better off shutting down. They never have what you want anyway. Last time I am going there for anything that is Dunkin.
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waheeda nahiam
I have been coming to this dunkin donuts for 15 years and I have never seen such bad service than I did today with this girl kimberly. She was cursing and talking bad about a customer while i was trying to order my food for myself and kids. This place is overcharging for ratty kids to make your food with no customer service skills at all and mediocre coffee and burnt hashbrowns. And if your coffee isnt perfect after the first try they will not correct or remake it for you. Ive never seen this at any coffee shop, starbucks, or dunkin.
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Nicole Fitzpatrick
Ordered 5 things at the drivethru at 730 at night and it was not busy. Bread was burnt. They didn’t give me my donuts I ordered. Definitely would never go back
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Yuvraj Patel
Only Dunkin near me that has late dine in plus Baskin. Service was good and place was clean.
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