Branch of a fast-food chain known for its drive-thru BBQ, burgers & over 40 milkshake flavors. Based on 983 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No delivery
Address:
626 S Fifth St, Hartsville, SC 29550
Phone: (866) 547-0011
Website: http://cookout.com/
Hours
| Wednesday | 10:30 AM–2 AM |
| Thursday | 10:30 AM–2 AM |
| Friday | 10:30 AM–3:30 AM |
| Saturday | 10:30 AM–3:30 AM |
| Sunday | 10:30 AM–2 AM |
| Monday | 10:30 AM–2 AM |
| Tuesday | 10:30 AM–2 AM |
Photo Gallery
Reviews
Michael Pressley
Never got to even order. Upon walking in there was a customer at the counter waiting for her order and 1 couple eating. Over 10 minutes went by and not 1 employee(counted 7 in the back) said a word to me. Finally got tired of waiting and left. I would understand if you’re busy but there was a couple eating in the dining area and 1 other who had already placed her order. So they were not busy inside. I run a business and customer is one of the most important things in a successful business. I hope the owner gets things together here. Cookout normally has a great experience.
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None Required
Came here for a quick easy meal. They didn’t give me my chicken nuggets. I’m supposed to get 2 sides. Frustrating.
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Jessica Gainey
First of all, I had to wait in line what seemed like FOREVER. Second, I got our order. My order was wrong. I ordered chicken strips, french fries and onion rings. I got chicken strips, french fries with WAY too much salt and a chicken quesadilla. I didn’t have enough time to have my order fixed because I only had 10 minutes to eat and get back to work. I have never been so disappointed than I was today. And third, the quesadilla was spicy, I can’t do spicy. What I should have done was go back and complain to the manager that he/she needs to teach their employees to listen better. Sad thing is I actually really like their food, but the service I got today…. I don’t know if I’ll go back.
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Kevin Wheeler (MadHat)
Love the BBQ the Cajun fries honey mustard chicken that’s the plate get them fries and some Cook-Out sauce with a huge sweet tea that’s what make my week anything I can say you make your order can you get your got to make sure they’re right I don’t know what it is but seems like these guys just had a hard time getting that order right but other than that really nice people enjoy going there to eat accommodating as best as I can
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Sierra Hartwick
It would normally be 5 stars across the board for me, but the past couple of times we’ve gotten milkshakes they were some of the sorriest milkshakes. Literally these were 3 of the last 9 like this. 1st is peach, with 4 big peach slices on top. The 2nd was supposed to be oreo reeses, it was literally just vanilla ice cream, and the 3rd was supposed to be strawberry. Those are just simply unacceptable.
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Tonya Cochcrost
This would normally be a 5 star review but place and order at drive thru repeat the order and have them tell you how he order back and it is as you have ordered it then go pick up window and ask and they say the order is correct and it isn’t when you get home call and talk with manager and he argues with you and tells you you don’t know what your ordered how rude and wrong wished I could get in touch with district office to make this complaint. I ordered a bbq sandwich with tomato and coleslaw I have tomato and no slaw
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Laurie L
I had a Peach Cobbler Milkshake, it was absolutely the BEST milkshake I have ever had. There were peaches and crust in every bite. I will never go anywhere else for a milkshake again!
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De Waldron
Good food. Disappointed the I’ve cream machine was down as we was traveling and don’t have a cook out!
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Brenda Barrington
First time visitor and menu was extremely hard to understand. Order taker was super rushed because the place was so busy so we had to settle for a quick burger. Food was really small for price.
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Mr Right
Best Fast Food place to eat… there cook out trades are make for all different taste … make to order… and there flavor amazing.
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