Chain for gourmet burgers & other American comfort fare. Based on 3 reviews, the restaurant has received a rating of 3.8 stars. Price $$
✔️ Dine-in ✔️ Curbside pickup ✔️ Delivery
Address:
831 Lancaster Dr NE, Salem, OR 97301
Phone: (503) 362-9666
Hours
| Monday
(Labor Day)
|
11 AM–10 PM
Hours might differ
|
| Tuesday | 11 AM–10 PM |
| Wednesday | 11 AM–10 PM |
| Thursday | 11 AM–10 PM |
| Friday | 11 AM–11 PM |
| Saturday | 11 AM–11 PM |
| Sunday | 11 AM–10 PM |
Menu
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Menu Photos
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Reviews
Sam Patino
Haven’t been into a Red Robin in almost a year but we decided to go in Saturday night and no one was in the lobby a little before 7. The hostess asked how many were in our group and if we were over 21, handed us menus and told us to go find a table in the bar. It’s usually not a problem sitting in the bar except almost every table was either occupied or dirty only three tables were what we thought “clean” besides the bar top. Once our server finally came over he took our drink order and food order and we had to ask for the table to be wiped . When it came to our food it took over an hour to receive it . Our server was very apologetic for food taking a long time and offered us a free desert, usually we’re pretty understanding since my friend and I work in the food industry as well. I’d come again but probably wouldn’t sit in the bar and Id know to wait for our food a long time .
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Louis Carodine
I like to pick up my orders and eat at home. I’ve had horrible experiences with Red Robin. There is something always wrong with my order. Today I was missing sauce on my order and the server said in a non-caring tone “well that’s not on your ticket.” The servers were also less than understanding that my order was 30 minutes late. They said “sorry, it’s a busy night.” Apparently it was done and had been sitting in the kitchen… By the time I got home, my food was cold. I will also mention that I have tried to call customer care about issues with previous orders and they never followed up. I always plan on having a bad experience with a good burger when I go here.
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rubi bustamante
Definitely not what it used to be. It looks like a lot of items have been removed…to serve pizza? There used to be a variety of buns to choose from. After food was brought to the table no one checked in on us until the end of the meal. So no refills on fries or expensive drinks. This experience seems to be common when seated in the bar area, unfortunately. Other than that, staff is, and almost always is, friendly.
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Marina Billings
First of all, we got in, and they took our name and said it would 5 minutes for the wait. 20 minutes go by, we didn’t hear anything as they sit families before us (2 people). When I walked and asked what happened, she said she had been waiting and she had a spot waiting. When we sat down, we had no silverware or napkins offered. The table next to us was gross, and continued to look that way for the majority of our meal. We wanted a shake and the truffle cheese fries and both those were not an option as they didn’t have it. We waited at least 40 minutes before we got our meal, and my shroom burgers bottom bun was wet! Not even soggy. Also for soda options they carry THREE coke products and 3 other options for soda. The majority of their drinks are lemonades!
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Ginny Metcalf
Hamburgers and salad were wonderful! Service was a little slack…….
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JC
Not as pleasant as previous visits. We ordered the latest fondue burger. They’re alright, but I wouldn’t recommend them.
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Paige Smith
I was here 4 years ago and the food was terrible. I thought maybe they had new people in the kitchen or new management, I dont know what I thought.
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Jessica Calita cachos
Was my birthday and was very nice over there, the food was delicious and they gave me a ice cream and they came singing happy birthday! The people over there are really nice!
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Sheila Davis
Friendly customer service, good seating and great food. My family and I always come here. They always have made my family feel like family sitting us close together instead of apart. It’s a warm family feeling. We love eating here especially due them having fried pickles. Thanks Red Robin!!
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Nicole Norton
Staff was amazing. We took our four year old and he was greeted by all the staff and they were really great with him. We went at a perfect time (3:45 on a Tuesday). Our drinks from the bar came fast. Our appetizers just as fast! Everything was fresh and hot!! Fries could have been a bigger portion but they tasted great!
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