Locally owned counter-serve chain with a diverse menu of soups, sandwiches, salads & mac nā cheese. Based on 228 reviews, the restaurant has received a rating of 4.0 stars. Price $
Address:
4898 Portage St NW, North Canton, OH 44720
Phone: (330) 433-4090
Menu
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Reviews
Kim Harlan
The white chicken chili and Fiesta Chicken salad were amazing!!! I actually saved the salad for later because 8 oz. of the soup filled me up!!! 170 calories and it’s sooooo good!!! The employees are super sweet there too!!!
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Aidan Medley
I would give zero stars if I could. I’ve worked in the food industry for over ten years as an executive chef, and have been in many restaurants good and bad. Never have a been to a restaurant so run down and nasty in my life. Ordered carryout before we realized how bad it really was. The atmosphere of the building was enough to make us throw our food out when we got home, and go elsewhere. Dirty filthy place I can’t believe they are still open. For the sake of the business I hope the owner makes some big changes and soon. From past reviews looks like it’s been this way for a few months.
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Sammy Lynn
There were stains on the carpet, trash on the floor, upholstery was torn, paint was chipped on the walls. There were soup stains in the bathroom, no paper towels, everything was kind of placed all over the place. Felt gross eating there but I was on my lunch break and didn’t have time to change places. Pop machine was also broken and I guess it has been for a while. No pride of ownership in that place. I also paid over $20 for just me which I thought was a little pricey but would have been OK with it if I had a good experience. Would not go back.
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Jim Huss
Sometimes I get sad and wish I could go to Zoup to feel better. However, the only thing that makes me sad is Zoup being closed.
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Khloye Fitzgerald
First time eating here today and it will be the last. $30+ spent for mediocre soup and sandwiches. Stains on the floor, crumbs on every table, gnats flying everywhere, trash hasnāt been taken out in forever, bathrooms atrocious. A gnat actually was in my husbandās drink! There was like 5 workers present, all 5 of them were in the back talking the whole time, even as I walked around taking pictures of everything. A very horrible experience and I would very much like a refund of my hard earned money.
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Lori Armstrong
My daughter and I stopped in yesterday. We hadn’t been there since covid hit. We both got the lobster bisque, she got a bread bowl I got a half order. Her bowl was so stale it could NOT be cut with the plastic knife,( no fork). My bread was too stale to bite. The other soups looked like they had been on the steam table for hours and hours. There were two other tables occupied but over half the tables were dirty. The two workers were on their phones. They didn’t notice at all when my daughter struggling to get a bite cut off her bread bowl splashed it all over her shirt. She went to the bathroom to clean up and found it very dirty. Also she isn’t a child, she is an executive chef in a high end Italian restaurant so she knows how one should be run. We will not be back.
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Danielle Cameron
I ordered via Doordash and it was a good experience! Initially when ordering, I thought the prices were a little high but after receiving my order I understood why. The portion sizes are much bigger than another popular chain and my food was prepared and delivered promptly. This was the freshest online order I’ve received.
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Marc Simcak
I used to be a Zoup regular and wanted to give it another try. Upon walking in I noticed how much this location was in disrepair. I used the bathroom to find the bathroom filthy with no paper towels and no soap. The food was very expensive and the bread was rock hard and soup tasteless. 18 dollars for a small cup of soup and half a sandwich is a bit crazy. This place needs some serious help.
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Everett Ayers
This location is going down hill place is falling apart. The soda machine is broken and has been for a while rewards program tied to the cash register is down out of bread bowls digital signage has been down since the pandemic. Only one person working she was nice.
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corinne zizes
First time here. Associate seemed she didn’t want to be there. Soda machine didn’t work. Sandwiches were ok. Bacon Mac-n-cheese was disappointing and looked nothing like the online picture
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