We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald’s App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
Classic, long-running fast-food chain known for its burgers & fries. Based on 862 reviews, the restaurant has received a rating of 3.3 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery

Address:
4900 NW Urbandale Dr, Urbandale, IA 50322
Phone: (515) 276-5750
Website:
Hours
| Sunday |
6 AM–11 PM |
| Monday
(Labor Day)
|
6 AM–11 PM
Hours might differ
|
| Tuesday |
6 AM–11 PM |
| Wednesday |
6 AM–11 PM |
| Thursday |
6 AM–11 PM |
| Friday |
6 AM–11 PM |
| Saturday |
6 AM–11 PM |
Menu
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Photo Gallery
Reviews
Mikey Trotter
I always have a problem when I am at this location. The staff is very unfriendly, and half of the time does not get my order correct. This particular visit, not only did they not get my order correct, but they physically did not put a bun on the bottom of my sandwhich. I picked up the box and a massive pool of grease started SPILLING out, all over myself and all over my car. I went back in to ask to have my sandwhich remade and i was sent away. Horrible customer service and overall experience.
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David Kyle
As far as McDonald’s go, this one has always been clean inside and the service has always been above average. Sometimes the drive thru can be slow at peak times, but that should be expected. I have always had good hot food.
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Jeff Bauer
They’re usually okay for breakfast, but after that it’s become nearly inedible. They make the food in advance, I suspect due to staffing issues. By the time you get it, the food is ready for the garbage. Fries and nuggets are cold and shriveled, burgers are approaching room temperature. It’s also become a rarity that the order *isn’t* wrong. Exceptionally slow drive-thru most days. The employees seem like they’re trying but have been handed an impossible situation. Hoping for improvement.
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Emily R
This place is going downhill fast. Ordered delivery and it was missing one of the sandwiches. Every time I come here I’m just more and more disappointed in them and there costumer service when it comes to their mistakes. Now I have to pay more to have it re delivered
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Satya G
Worst experience went to drive through ordered my chicken for kids with sauce. They charged extra for sauce and made me wait for 10 mins. They delivered 3 orders after me but I was still waiting. When I got my food delivered there is no sauce in the bag and as I already pulled forward I had go get down and go inside to get the sauce
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Sierra Benamon
horrible service. order a number 6 a medium frie, strawberry and creme pie and a frape. Once I got my food my fries were half full sandwich was sloppy and have the sauce and cheese was left in my box not on my sandwich. As well as the wrong pie went back to get another one and gave me another wrong one.
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Rodney Humphrey
Arrived from airport at almost 10pm, one only a few restaurants open until 11pm, food was good, but fries could have been a little fresher.
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Matthew Bakke
This McDonald’s is always the best when in a hurry but plenty of parking if you need to go inside or eat on the go
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Lindsey Gatson
I would like to say i enjoyed the food but I didn’t ever get to order. After waiting in line for 15 minutes I gave up and left.
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Ahmed Ibrahim
This McDonald’s location continues to disappoint on a regular basis. Granted I shouldn’t expect different results from trying the same thing over and over but unfortunately it’s the closest one to my daily route.
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