Classic, long-running fast-food chain known for its burgers & fries. Based on 608 reviews, the restaurant has received a rating of 3.4 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
1865 New Texas Rd, Pittsburgh, PA 15239
Phone: (724) 325-1650
Hours
| Wednesday | 5 AM–11 PM |
| Thursday | 5 AM–11 PM |
| Friday | 5 AM–11 PM |
| Saturday | 5 AM–11 PM |
| Sunday | 5 AM–11 PM |
| Monday | 5 AM–11 PM |
| Tuesday | 5 AM–11 PM |
Photo Gallery
Reviews
Andrea Robinson
I don’t normally take the time to leave a bad review, but these are the hashbrowns I was given this morning. The missing pieces weren’t in the bag either. The person who put these in the wrapper knew they were like this too, because the broken ends were inside the wrapper. I’ve had my order messed up plenty of times, it’s McDonald’s and I don’t expect perfection, but I have never been given food that looks like someone took a bite out of it. Gross.
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Craig Thomas
This is the breakfast I got from the plum McDonald’s on 7/3/23. When I complained to corporate they said the restaurant would call and give me a refund. Nope nothing from them. Burger King is just across the street. Do not eat at McDonald’s. They don’t care about their customers
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Jon
Never coming here again. 2 for 6 chicken sandwich and quarter pounder u get a half a piece of chicken literally it barely covers half the bun. It was shoved down into the bag so the bun was folded in half and the pickles seemingly thrown into the bag. The burger everything was cold. The chicken is clearly reheated. This place desperately needs a good manager. It’s supposed to be the same here as in Florida or wherever but this place is absolutely horrible. I’m so sick of the horrible service in the world anymore. Praise to those who do take pride in themselves and their work, but this is just unacceptable especially for an area like Plum. People need to get real you’re not entitled to your job either do it right or don’t do it at all
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Joe Lee
Went there this morning and they kept rushing my order. I got home and they forgot half my order. Called and spoke to a manager about the pancakes and everything else they forgot and the proceed to tell me it’s my fault because it was not in the system. I repeated my order 4 times. And then I get my eggs and sausage and in the picture is what I got. Then my fruit for my oatmeal Expired on March 7, 2022. Today is March 13,2022. Thanks for the bad service and expired food.
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Quentin Edwards
Stopped for a quick drink. Waited 3 min for someone to acknowledge me at the pick up window. She open the window and said what do you need? I said my large Diet Coke she said oh I thought you got that already and then handed it to me. I think in the reason she showed up at the window was because somebody else finally pulled through the drive-through and ordered something not very attentive and poor attitude.
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Sam McCaslin
I came in on a Sunday morning and ordered a medium coffee and 2 hashbrowns to eat there in the restaurant. The man taking my order got my coffee right away. There were 3 girls standing around, one conchalantly watching the takeout window. They were not busy inside the restaurant and I could see four hashbrowns on a rack in the kitchen area. The girls kept talking, another one was looking at the order screen, which had about six orders on it. So, I waited. Ten minutes later one of them looked at my order, then finally got a tray, and put two of the hashbrowns on it and gave it to me. Really? 10 Minutes for a coffee and two hashbrowns? Terrible service.
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Lisa Parker
In my opinion, the Holiday Park, Plum, PA location is the worst McDonalds location. This a.m. Sunday 6/11/23, web says open at 5am, window sticker says open at 6am, and at 6:30am I sat at the drive-thru and was “ignored” until 6:35am when “I called on my cell” only to find out that they were ignoring me and weren’t opening yet because they were waiting on an employee to arrive. Multiple other visits, at this and the Penn Hills, Saltsburg Road location, they have waited on people at the double-lane drive thru “out of order” thereby wasting customer time on their way to work. The food at the Holiday Park location is almost always room temp, or cold, hard and stale, as though it’s been sitting under a lamp for a day or more, even at 7am in the morning! And the Lower Burrell, PA location has the RUDEST employees I’ve ever experienced. (Rumor says the rude employees are that way because the independent owners/manager are terrible to work for). I’ve never placed a complaint before because I have wasted enough of my time with McDonalds. But I am today, because I’m officially not going to McDonalds ever again as of today. I can go 3 minutes out of my way, anywhere else, and get better … everything! I have had enough of McDonalds, Period. If your business is slipping, I’m honestly not surprised. I’m more surprised you’re still in business.
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Holly W.
Overall great customer care. No matter where I get fast food I make an appoint to stop, check bags to make sure all items were given. Otherwise, kind and great customer service.
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Lily Do
it’s pretty sad that y’all say youre open till 11 pm and when i call and ask you say that too and then i go 30 minutes before and you’re literally closed. Like i get it 10-15 minutes before you close denying service but i’m definitely contacting HR about this. Rude as hell. I’m hungry. This will not be unsolved.
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AI
Food’s ok in the afternoon. Best in the morning both food and service wise, Just went not too long ago, round 8pm, and the cashier forgot to close the drive-thru window before insulting me, so that was a g r e a t way to end my work day. The other cashier that handed me my food was nice though, so I’m sure it’s not all of them. They’re not paid enough to care, so I’m not giving descriptions
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