Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 446 reviews, the restaurant has received a rating of 4.1 stars. Price $
✔️ Drive-through ✔️ Delivery ✔️ No dine-in
Address:
2516 N Cedar Rd, New Lenox, IL 60451
Phone: (815) 463-8781
Hours
| Sunday | 5 AM–7 PM |
| Monday
(Labor Day)
|
4 AM–7 PM
Hours might differ
|
| Tuesday | 5 AM–6 PM |
| Wednesday | 4 AM–7 PM |
| Thursday | 4 AM–7 PM |
| Friday | 4 AM–7 PM |
| Saturday | 4 AM–7 PM |
Menu
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Photo Gallery
Reviews
Ashley Stout
Upbeat, friendly employees that get your order right every time! I drive 10 minutes further out of my way to this location. Worth it!
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Alana D’Amico
I have been going to this location for a very long time. I work early mornings and they’re usually the only DD open that early. However, lately this location has been subpar. It has caused me to be late to work at least 5 times in the last month. There is often a line that can take +10 minutes to get through. It is becoming increasingly inconvenient and may cause me to stop going in the morning and just wait until my break to get coffee. One day I placed my order, drove up to the window, and I waited there for over 5 minutes while they employees inside screamed at each. After they finished full blown screaming at each other, that is when they began to make my coffee. I fully understand that food takes longer and that could cause line delays, but every morning I come here I almost have to plan to wake up earlier just so I can account for the time wasted in this line. I will say I would have rated them lower but they always get my order correct and I have not had an issue with that, so far. Personally, I just feel this location is very unprofessional and does not care that people need to be places. 2 cars actually backed out of the line this morning because the wait was so long. This is dangerous and inefficient. I’m writing this hoping they make a change and things get better but this is beginning to not be worth it for me, and probably many others.
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Pennyworth Dingleberry
Wow… I can’t believe that this place is still in business. $5 for 8 “snack” sized pieces of bacon that couldn’t satisfy an ant’s hunger. Someone must have forgot about my batch while it was cooking because it was burnt to a blackened crisp. Hash browns were terrible and tasted like chalk. Curse you Duncan Donuts. America should run away from you.
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Manar Daghash
I came to this Dunkin’ Donuts a few days ago with my sister before heading to Silver Cross Hospital. The line went by quickly, it’s in a great location, and the drive-through itself is very nicely decorated. The inside looked very clean and the woman taking orders was very kind. When I pulled up to pay and she passed me the drinks, she told me to just be careful because the lids were a little weird today. I think by weird she met that they weren’t working at all because as soon as I drove away the lid fell off my drink and spilled all over me and my seat. My sister carefully held her cup but every single time she would drink out of the straw and her cup would tip, it would leak in spill all over her clothes. It was a disaster and I wouldn’t of ordered had I known. For what its worth, the few sips we manage to salvage were good.
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Mildred Jones
Counter person upset when asked to wash her hands before making my drink, she was cleaning with chemicals and then told her coworker that I am “aggressive ” and I guess I am, aggressively trying not to be poisoned by cleaning solution. Is there no training or even common sense and customer service! Wash your hands!!!
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Ed Kunzer
Did not go there never will go there and will never spend a penny for that overpriced cup of what ever they call it. Not Coffee
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Jesse Galan
Every time I go there and purchace an easy ice beverage, cup is full of ice. 3/8/19 ordered an iced macchiato easy ice got drink full of ice and told employee i order an easy ice, they remove ice and ended up with less coffee it happens all the time
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John Johnson
All good, I will be there in the afternoon and the people are great
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Hamza Achmar
By far the worst dunkin I’ve been to. I requested a French Vanilla Iced coffee cream only. I received iced coffee with such a sour tasting flavor i had to spit it out!! Horrible!!
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Matt Miltenberger
Fast service, great donuts, and love the coffee here!
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