We are open and our team is ready to serve you and your family. Stop by today for drive-thru service or order ahead using the website or the app. Also, check to see if your store has special parking spaces dedicated to curbside pickup. The Zaxby’s founders had the simple idea to serve delicious chicken fingers, wings, sandwiches and salads in a fun, offbeat atmosphere where you can be yourself. That small idea grew into something much bigger…which is how we ended up here in your neighborhood. Whether you’re driving thru after a hectic day, or catering a special event, we’re excited to serve your community. And if you’re trying us for the first time or you’ve been a fan of our flavor for years, you’ll always have a seat at our table.
Chain eatery serving up fried chicken fingers, wings, sandwiches & other American comfort food. Based on 712 reviews, the restaurant has received a rating of 4.1 stars. Price $$
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery

Address:
2540 N Main St, Crossville, TN 38555
Phone: (931) 456-8500
Website:
Hours
| Wednesday |
10:30 AM–10 PM |
| Thursday |
10:30 AM–10 PM |
| Friday |
10:30 AM–10 PM |
| Saturday |
10:30 AM–10 PM |
| Sunday |
11 AM–10 PM |
| Monday |
10:30 AM–10 PM |
| Tuesday |
10:30 AM–10 PM |
Menu
… View more
Photo Gallery
Reviews
Kimberly Loeffler
This is what I expected for a Zaxbys salad. Chicken is warmed, veggies are fresh, didn’t want the toast but I got it anyway and it looks like it should. Drive through moved pretty quickly today so I was happy with that. AND the lady at the drive through was very friendly. I noticed items taken off the menu, hopefully making room for new ones? Bottom line good job Zaxbys.
… more
Sam McCaw
We just left Zaxby’s Crossville location and I have to say I’m very impressed with the sweetest young lady in the drive thru Morganna (per the name on our receipt) She had a very great attitude with a contagious smile! Keep up the positivity Girl!
… more
Crystal Beach
I give 3 stars not because of the food. But because the drink fountain didn’t work. And no napkins. That was the first time I experienced something like that. The food was good no complaints on that. Just nothing to wipe my hot sauce off my hands with.
… more
James Hannan
The first time I got my food, one tray was barely warm, the other was actively cold. The boneless wings were also absolutely tiny. They did remake it but both times the prep time was so short as to be certain nothing was being made fresh. The second time things were hot enough and the pieces were bigger too. Everything tasted good but too many problems to warrant a better rating
… more
Robert Osgood
Everything was a little salty, but I normally don’t put salt on anything do that’s probably my preference rather than their problem.
… more
Christine
Sunday, February 5, 2023 First time going to Zaxby’s. We went there for the Asian chicken salad only to find out that it was unavailable and they didn’t know when it would be back.
… more
Tristan Pennington
Customer service is trash . Went it last night and got my order in the drive thru , I informed the lady at the window that I ordered large drinks and not small . She replied with “sorry” then closed the window.. so I pulled up and went Inside and explained the situation to an employee who thought we would need a manager to fix it . So they got a manager and they gave me my large drinks while telling me I was wrong and then while I was explaining the situation to the manager she walks away while I’m talking . I called her out on this and said “I see where your employees get the attitude” she said she had to throw something away thus explaining why she just rudely walked away . I don’t expect much from fast food workers but wth
… more
Greg Hamper
This was my first visit to this food chain restaurant. Very tasty and perfect temperature.
… more
Thomas Hyde Jr
Expensive and the chicken tenders that we ordered we so small. I feel like i paid 12$ for a 6 piece nugget. Very disappointed. Ive had their chicken in the past and it was excellent. But im not sure if they are under new management or have new people but id have never let that chicken leave the store. And i bought multiple meals for the kids also. $50.00 worth next time ill go to Chick-fil-A.
… more
Wendy and Darrell Tuttle
Too much salt on fries got all over my Texas toast didn’t even eat All of the food
… more
… View more