Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces. Based on 409 reviews, the restaurant has received a rating of 4.2 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
229 Airport Rd #5, Arden, NC 28704
Phone: (828) 654-9095
Hours
| Wednesday | 10:30 AM–9 PM |
| Thursday | 10:30 AM–9 PM |
| Friday | 10:30 AM–9 PM |
| Saturday | 10:30 AM–9 PM |
| Sunday | 10:30 AM–9 PM |
| Monday | 10:30 AM–9 PM |
| Tuesday | 10:30 AM–9 PM |
Menu
… View more
Photo Gallery
Reviews
Just Joe
I’ve been going to this location almost weekly for a very long time. Usually with a couple of friends. In my opinion, when Shea is not there the service is not very good.
… more
Brooke Ramos
Got there around 11:15/11:20 ordered one one medium sub. waited about 35-40 minutes. Didn’t see a single sub go out to anyone who had ordered in the lobby within that timeframe. I assumed that online orders were being top priority but it backfires when you have multiple people waiting just as long and people walking in. Manager clearly was under stress working with a weak/short staff, totally understandable, but he was a bit reactive rather than pro active with his staff and could’ve had a better tone(not reprimanded an employee so that the lobby can hear), as a previous manager myself that is completely embarrassing and unacceptable to do regardless of the employees skill level…and possibly a reason why they can’t keep staff. It would’ve been appreciated to have some transparency as to how long it would’ve taken for a single sandwich to be made. Not to mention, the sandwich was very sloppy and felt as if the meat was heated 15 mins prior to the rest of it being built. Overall a poor experience.
… more
Angelo Sellas
This review is only for corporate or upper management only.
… more
Patrick G.
Would give 0 stars but not an option. Stopped in today to grab some lunch. I didn’t catch their name but the man with a little ponytail was the most obnoxious person I’ve seen in a while. Heard him tell another customer he had only been there since February. Well I’ve been coming longer than that but today will be the last time. I walked out with nothing. No way I can support this business with employees like that. Having a bad day is one thing but you are in front of the public. There’s no need to be condescending to customers. There are too many options for lunch around. Want a sub? Hit Jersey Mike’s or Schlotzsky’s. I’ll think about coming back if I see a comment from the owner/Manager that this employee is no longer there.
… more
Scott Fraizer
Much like everyone else what used yo be the best meatiest sub in the game is now basically a subway…… overpriced subs with very little meat on them at a cost that exceeds subway its really sad the price goes up as quantity and quality go away thanks greedy owner what a way to destroy what was the best brand in the game
… more
John Severson
I ordered from the app for the first time. I walked in and found where the online orders were held. Waited a few minutes while the employees were bad mouthing a girl that wasn’t there.
… more
Samuel Monaghan
My daughter wanted Firehouse subs, and I relented. I don’t personally think it is worth the money. I prefer one of their competitors.
… more
Madison Samon
Tried to call in a mobile order Cody answered we proceeded to tell him our order and he told us that the order was to complained he didn’t have anything to write it down with and that he MIGHT do it for us this one time but they normally do that. Then I called back he said I know Shay does that for you but you are asking for vegetables on this salad that I don’t even know how to ring it up and then told me that the salad we asked for which was a firehouse salad add Cajun chicken wasn’t even a thing. He was very rude and unprofessional.
… more
Laura Thomas-Cole
This is my favorite location! Staff is awesome. They always talk with my 4 year old who has lots to say. So glad it’s open regular hours after months of closing early due to staff shortage which I understand happens.
… more
erick combs
I have been here several times. This location has never been fast. This time, there was 1 person, and apparently, 1 take out order in front of me. They still took 34 minutes to make my 1 sandwich. Love Firehouse but won’t go back to this location
… more
… View more