Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls. Based on 230 reviews, the restaurant has received a rating of 3.7 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
9828 Mission Gorge Rd Ste C, Santee, CA 92071
Phone: (619) 655-4784
Hours
| Friday | 10:30 AM–10 PM |
| Saturday | 10:30 AM–10 PM |
| Sunday | 10:30 AM–10 PM |
| Monday
(Labor Day)
|
10:30 AM–10 PM
Hours might differ
|
| Tuesday | 10:30 AM–10 PM |
| Wednesday | 10:30 AM–10 PM |
| Thursday | 10:30 AM–10 PM |
Menu
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Photo Gallery
Reviews
Sinh Nguyen
It’s ok. Good. I love drinks and burrito.
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James Bray
Chipotle just gets it right every time. You tell the folks behind the food service line what you want and they do not skimp! Monster burritos or salads, guac, corn, salsa, seasoned rice, meat and/or veggies and drinks. Very reasonable prices, too! A favorite place of mine!
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D Watt
AVOID THIS CHIPOTLE AT ALL COST! Rude, customer service is strongly lacking, food quality is poor, decent at its very best! Just a continued terrible experience whether it’s me placing an online order or going into their building to make an order in person. All around one of the worst Chipotles there is in San Diego!
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Marissa Clark
This Chipotle is very mediocre. The food was OK, but the service was pretty terrible. The young lady that helped me was rude and sloppy. Hopefully, she was just having an off day.
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George
Horrible customer service from shift management. The best employees seemed to be newer. 1.5 hours till close and we were not allowed to sit inside or outside.
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Anzelika Sk
Good experience. Ordered bowl with steak and guacamole. Food was tasty and fresh. Portion big.
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Janelle Branch
Food was fine, but they have a promo for free guacamole if you sign up for their rewards program, so I ordered it on my burrito and when I went to pay they said their system wasn’t working and it couldn’t be redeemed and it had never worked on their system. When I said I wouldn’t have ordered it they just scraped it off in the garbage. When I said they shouldn’t advertise it they just said there’s nothing they could do.
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Carissa Quintero
AWFUL CUSTOMER SERVICE!!!!!! If I could leave 0 stars I would… My boyfriend and I have come in 3 times and every single time the SAME girl, who refused to give her name when asked, has treated us terribly each time. The first time we came in, we asked for extra rice and for no reason at all she gave us attitude. Upon reminding her it was extra rice we had asked for she gave a snarky face and responded with “that’s gonna be all for tonight” even though the rice had just been refilled. We insisted upon extra rice and she rolled her eyes and put a small little scoop in and then proceeded to ignore us. The second time we went in, she had attitude throughout our entire interaction, and again made the cashier experience poor. Today, we went in again, giving her the benefit of the doubt and honestly hoping that maybe she wouldn’t be working. But of course she was there, and she rung us up for our food. We ordered a large chip and a large drink and she sassily responded that they didn’t have large chips and that she would have to charge us for 2 small chips, which we didn’t mind paying, it was her tone, facial expressions and rudeness that continues to upset us when she is the one we interact with. She finished our transaction and walked away and then we reminded her we needed our cup for the large drink to which she says “I didn’t charge you for one” and just stared at us blankly. Without an apology or anything, she rung us up annoyed and didn’t say anything else to us. This is when we asked for her name and she glared and said she didn’t have to. We found from our receipt that her name is Yadira. I have worked in customer service for years, and am usually on the side of giving people kindness and understanding. However, she has shown us none of that and so I feel it’s important I wrote this. Her poor customer service is the reason we have left angry and upset from this chipotle 3 times!!!! Ridiculous!!!!
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Nia Good
Horrible customer service. For people to spend their money it was a bad experience so I didn’t buy it. Asked for a salad and the rice that usually comes on it and she said it would be extra one or the other. Asked for a little more chicken and she said I can give you this much before it’s double. This much was like 4 tiny pieces!! Asked for two salad dressings cause they’re never filled up and she just stared at it for a min. I said never mind ill go to my chipotle, and as i left she said its the same everywhere. I let her know it’s not! No need to say which other ones I go to, the point is the service. Lucky I didn’t get her name. After all it’s customer service and customers are why they have a paycheck. Prices don’t matter but the service does. I will NEVER go to that one again.
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اللهم يسرولاتعسر يارب
I was ordering and the there was a girl. Had bad manners and her attitude hurts people and i said say your name and she did not give me here name
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