Arby’s is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby’s was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby’s brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Based on 87 reviews, the restaurant has received a rating of 3.2 stars. Price
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
45200 Monterey Pl, Sterling, VA 20166
Phone: (571) 313-0817
Hours
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–10 PM |
| Saturday | 10 AM–10 PM |
| Sunday | 10 AM–10 PM |
| Monday | 10 AM–10 PM |
| Tuesday | 10 AM–10 PM |
| Wednesday | 10 AM–10 PM |
Photo Gallery
Reviews
Michael Berman
Arby’s is my favorite fast food, so I was excited when this location opened nearby. But sadly it has been a disappointment. The first two times I came here, they would not accept the coupon that I got in the mail. This past time, I didn’t bother trying the coupon anymore and decided just to pay full price. There was a long wait and then they got my order wrong – twice. The person at the counter was friendly, but his English was bad and he didn’t ask for clarification. I decided to just eat what I had instead of trying a third time. I think I’m done with this experiment, and will go back to driving the extra distance to the Arby’s in Lansdowne. I never had any problems there. I do have empathy for the owner, I know it is tough to find good staff these days. But for now unfortunately I don’t see the point in continuing to go here.
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Hank Chang
Parking lot was busy, drive thru even more so. Staffer took my order and got the wrong kind of fries, misheard my name as Erick, and somehow still remembered my turnover at the last minute. I’ve had better service, but the food was in line with standard Arby’s fare.
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Fatima Issa
Normally I have good service here, even when they are busy! Today service was awful
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William Smith
I’m probably showing my age, but I asked the lady in the drive-thru if they still served potato cakes and she replied, “Whaaaat??” I take it she had no idea what those were, so I proceeded with the curly fries. I had to get my Arby’s fix. It’s been a couple of years since I had one of their Beef and Cheddar sandwiches and I ordered a tasty beverage to wash it down with (in my Samuel L. Jackson Pulp Fiction voice). I’ll be sure to visit them again in the near future.
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Melissa S
Edit: I am very glad to see other have had the same experience of waiting 15 for 20 mins with poor customer service, even from MONTHS ago and has been an on going issues, all the owner is seeming to do is reply the same thing, and nothing else is being done about it. Not training staff to have the basics of customer service understanding or etiquette.
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Devon Weetman
Ate my food in the parking lot and came inside to ask for a refill on lemonade. I stood at the counter for over 15 minutes and several times made direct eye contact with the employees as well as ask for anyone. I got fed up and decided to try the drive thru since they were clearly catering to that instead. Nobody understood English. They all were standing around asking each other what words meant and asked me to speak Spanish. I don’t speak Spanish…. This is America. They eventually handed me a refill of the wrong drink. I politely tell them what drink I had again. Now the Spanish workers all become enraged and try fighting me. -100/10. I will NEVER go here again
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Laura Demchak
As a paying customer buying a roast beef sandwich meal, and getting what i wanted didnt happen. I asked for a classic roast beef sandwich with pickles and the person taking order, had to keep adking what i wanted, couldnt understand him politely told me he could not add pickles to that sandwich because They could not add them to the classic roast beef sandeich. I paid full price for the meal and got no fries and no Dr Pepper. Needless to say just bisitingbhere but i thought it rude that they advertise pickles on the menu screen on other sandeiches yet he could not add them to mine? I even offered too pay for them but just got frustrated with him and ended up not eating it. I will not ever visit thiscArby’s again. Nor any back in Pennsylvania.
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Kendall Phelps-Fisher
We both purchased the Arby’s Fish Sandwiches. We asked the Fish Sandwiches be cooked extra crispy. We received our order and it was “Stone Cold”. We asked for a refund and the manager told us that the TARTAR SAUCE made the FISH cold – HAHAHA.
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Alan Nugent
If you can get your entire order, I am sure it will taste great. I was hoping for the best for this location, but too many times, my order is missing food. If you go here don’t drive away until you verify your meal.
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Matthew Johnson
Ordered on 4/8/23 1 Greek gyro and a crispy fish. Came home to find there was no fish on my sandwich. Went back and was treated as if it were my fault. Terrible experience.
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