Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls. Based on 509 reviews, the restaurant has received a rating of 3.6 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
354 Saw Mill Rd # B, West Haven, CT 06516
Phone: (203) 931-6157
Hours
| Saturday | 10:45 AM–10 PM |
| Sunday | 10:45 AM–10 PM |
| Monday
(Labor Day)
|
10:45 AM–10 PM
Hours might differ
|
| Tuesday | 10:45 AM–10 PM |
| Wednesday | 10:45 AM–10 PM |
| Thursday | 10:45 AM–10 PM |
| Friday | 10:45 AM–10 PM |
Menu
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Photo Gallery
Reviews
tasia
i went to chipotle after 1pm. i was so excited to get my bowl. when i got there i had to wait for someone to come over and finally take my order. the man started making my bowl. he barely put anything in it. as you can see in this photo it just looks like a sour cream bowl. i got a bunch of other things in it. i was so disappointed after opening it and seeing that there was barely anything in it. waste of money. will not be going back to this location. the disappointment has ruined this for me.
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Matt Kelichner
Yikes! I wish zero stars were an option. This Chipotle is always dirty, never stocked with the correct amounts of food, and the people working here couldn’t be any less engaged. I walked out nid-transaction and will drive further to get Chipotle in order to not deal with this mess again. Good luck.
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Rashidat O
Been here 2x in past week. First time, waited almost 10 minutes in line only to then be told they were out of chicken and rice. This evening, they are out of white rice, cheese, chicken, sour cream, & vegetables. The ice tea machine is nearly empty and not even running. The staff completely indifferent to the long line.
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Sushma Dey
The food was excellent today! At previous visits I was not as pleased but the quality of food and service was great today. The lady who was at the counter preparing the food today at 11:30 am was phenomenal, she was doing a great job monitoring the supply of ingredients and ensuring they are of the right consistency.
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Nina Riggi
Horrible. Every time I come here my food is made carelessly and melting out of the brown paper bag before I even leave the door. If this picture looks good to you, go ahead and waste your money. Definitely my last time at this shitpotle. Garbage. If you don’t want to work at chipotle, quit. No one’s forcing you!
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Lily Mleczko
Do not go here. Worst service I’ve ever had at a chipotle. Worker seemed stoned or confused and said they couldn’t make another batch of white rice when they ran out. They were out of so much stuff and wouldn’t make more. Everything was bad. We walked out. That’s how long it took from when we started our order….
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Ahmed Othman M Alqasir
This is the worst branch in the world starting from the staff to the food and the service. I always avoid coming to this branch but it is the closest to my house. The service is very poor and disappointed. If you planning to eat there plan 25 minutes at least to spend waiting to get your food. The food is very cold it’s like been cooked for 10 days before. I was planning to get my order dine in but they told me the lobby is closed and the time was 8:40pm and they close at 10pm it’s just ridiculous and I will never ever go back there again.
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Anthony Brissett
Everytime I go here they’re out of something, online orders unfufilled because they don’t feel like making more chips 2 hours before close?!
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NJ Bellotti
The line is never stocked here. They never have food always missing ingredients. Just shocked, I work in food and line must always be stocked. I get not having one item or so once in awhile. But every time can never complete my order because the line is not stocked
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S K
This is likely the most unorganized Chipotle I’ve been to. The presentation looks old and unkempt – Everything is low and proteins are not freshly made. There was very little steak- I asked for fresh steak and they only had 2 marinated pieces left to cook. It is appalling to have to ask the workers for “fresh food”. There wasn’t any lime white rice – the worker did offer to make some if I didn’t mind the wait however, why is this something that has to prolong the wait opposed to being already prepped?
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