Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls. Based on 314 reviews, the restaurant has received a rating of 3.3 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
3460 TX-114, Fort Worth, TX 76177
Phone: (682) 514-0006
Hours
| Thursday | 10:45 AM–10 PM |
| Friday | 10:45 AM–10 PM |
| Saturday | 10:45 AM–10 PM |
| Sunday | 10:45 AM–10 PM |
| Monday | 10:45 AM–10 PM |
| Tuesday | 10:45 AM–10 PM |
| Wednesday | 10:45 AM–10 PM |
Menu
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Photo Gallery
Reviews
pranshu dixit
FOUND LONG HAIR IN MY BURRITO BOWL.
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T Carp
UPDATE 7/12/2023 Audrey was so nice and helpful today! I decided to come back and give this location another try because my coworkers were ordering. So i wemt in and ordered my food. Audreys’ attitude was very positive and so much better than the other people I have had. Also, the girl with long hair and glasses was super nice. The food was so much better, and the rice is actually perfect. I am happy this location has done a 360 and improved so much. The food was horrible! The rice was not cooked and so hard! No flavor! My chicken was so dry! My daughters bowl was just a huge clump of fat and dry carnitas her rice was the same. My mom’s steak bowl was pathetic! Dry meat, hard rice, and like 10 black beans. This is ridiculous! I picked up 3 other orders for coworkers, and all of them are complaining also.
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Angi
The staff is always friendly & engaging.
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Kameron Gilmore
By far the worst customer experience ever. I arrived to pick up a fairly large order and was not even greeted by the young girl at the window. She had an attitude because she had to work on the large order. I was treated as if ordering food from a place that sells food is wrong. The manager short Hispanic woman was rude as well. I don’t understand why people work in the service industry but don’t want to serve. It’s ridiculous. On top the order was wrong only 1/2 of it was correct . How can you have an attitude and be wrong ?? Hire new management and staff…cancerous people like these slowly destroy buisness
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Marjorie Romero
We ordered salads online for pick up and literally had 4 pieces of spinach and lettuce and missing other items we requested. Salads are $10+ and for what they just served us it is not worth it. I love chipotle but this right here just makes me never want to come back.
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Rosario Vela
Service was awful. One of the food servers was extremely rude. I asked if she could cut the burrito in half after she finished rolling it. She informed me that she didn’t have a knife. I saw a couple of knives behind her so I asked her if she could use one of those knives? She responded in a very angry tone “do you want to eat raw meat”?
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Cecilia Ortiz
If you’re ordering online be careful! I suggest the Roanoke location. I ordered 2 burritos and ended up getting the complete wrong orders! I couldn’t check on anything til I got home but even then, when they gave me it they walked away immediately. I was so frustrated as they do very good in person, of course. However, online from this location is very iffy. I put a picture of my order on the sticker that is correct and what I actually got. It is not at all what I asked for. 🙁
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Samuel
The man making my burrito adjusted his COVID mask and wiped his sweat with his gloved hand, then when right back to handling my food without changing gloves. The tortilla he gave me stuck to the previous tortilla in the pack and ripped a ply off, so it was paper thin and fell apart while eating.
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Dustin Easterling
Seems like this store is trying to ration more than every other store I go to. Online orders seem like I get half scoop of everything and when I walk inside, it’s like they want to barely put anything in my bowl. Flavor of chipotle isn’t as good at this location as the others either
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Amber Karraker
This location is going downhill fast. Today we found both of our kids menu tortillas full of mold.
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