We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald’s App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
Classic, long-running fast-food chain known for its burgers & fries. Based on 646 reviews, the restaurant has received a rating of 3.7 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery

Address:
305 N Mayo Trl, Paintsville, KY 41240
Phone: (606) 789-6989
Website:
Social Profile:
Hours
| Monday
(Labor Day)
|
5 AM–11 PM
Hours might differ
|
| Tuesday |
5 AM–11 PM |
| Wednesday |
5 AM–11 PM |
| Thursday |
5 AM–11 PM |
| Friday |
5 AM–11 PM |
| Saturday |
5 AM–11 PM |
| Sunday |
5 AM–11 PM |
Menu
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Photo Gallery
Reviews
Tony Skeans
I tend to avoid this McDonalds if possible because of the inconvenience of location and difficulty in getting in and out. Food is consistently good though and if you can catch the place not busy definitely a good option.u
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D W
Ordered 2 McFlurries and 1 frappe. Total was just under $15.
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Cindy Osborne
I placed a mobile order for 3 McFlurry’s. Wouldn’t you know it? They said they couldn’t use the machine. I asked for a refund and they said they don’t do refunds there & I had to use the mobile app to get a refund. Guess what? The mobile app says I have to contact the institution where I placed the order. I return to them &, after needing to yell at someone to come to the counter to help me, I request a refund again but they still claim they cannot do it & it needs to be done through the mobile app. I asked to speak to the GM & she was gone so I asked for her contact information. So now I will need to wait to contact her. This is completely unacceptable. Regardless if it is a mobile order or in store order, the workers should be able to process a refund or at least have a manager available that can. Especially when the order wasn’t filled through no fault of the customer.
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Jason Basham
Just ordered online for curbside pick up and sent a friend of mine to pick it up because I’ve got my 2 kids here at home with me. Apparently because my phone wasn’t on the property, they won’t give him my food.. The app says that it’s already been picked up and the receipt has no order number or anything.. I try to go to Contact us on the app and all it says is the app has a bug and exits me out.. Now I guess I’ve got to go argue with these ppl to get the food that I’ve already paid for. I don’t understand, my friend had screen shots of the order number and everything.. I know they don’t do this to everyone that orders in and has someone else pick it up, it’s just crazy.
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Shayden Mcquain
Terrible customer service. They’re thieves. Tried to make me pay for my order TWICE because their system messed up and didn’t show the order that I literally just paid for and have proof of paying for. I tried showing them the order and the price next to the charge from MCDONALD’S for that EXACT AMOUNT, literally 5 minutes before I showed up.
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Anna Mckenzie-Murray
Since Mr. HUTCH left the food quality sucks. It’s either over cooked to almost black and dry or way too much condiments on the sandwiches. This store is not as good as it use to be.
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Samantha Montgomery
Management tonight was rude, person who took my order on lane 1 tried to change my order to what I didn’t want, even though I told him it was wrong. All in all, will not be back. Date and time was May 19, 2023 about 7:00
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Betina Tackett
Good food and pretty quick service. It was clean inside and outside. AC was set to morgue though.
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Jonann McKinley
I loved my double quarter pounder and the service was very nice and very helpful
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Maranda Messer
Average mcdolalds, eating in was nice with it not being crowded but the drive through and trying to leave due to location of parking is bad.
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