Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 388 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
303 S Main St, East Peoria, IL 61611
Phone: (309) 966-3007
Hours
| Sunday | 5 AM–10 PM |
| Monday
(Labor Day)
|
5 AM–10 PM
Hours might differ
|
| Tuesday | 5 AM–10 PM |
| Wednesday | 5 AM–10 PM |
| Thursday | 5 AM–10 PM |
| Friday | 5 AM–10 PM |
| Saturday | 5 AM–10 PM |
Menu
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Photo Gallery
Reviews
Amanda Wilson
This location is a joke. I ordered a mangonada. Was not even told the main ingredient chamoy was not in stock and was handed a mango shake with a little tajin. I asked where the chamoy was given a “tough luck” response. Not to mention the attitudes here are severely lacking. Use your personality.
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Heather Sayers
Very rude employees. 5 kids, yes kids maybe all 16 or 17 years old, working. Waited for about 5 minutes to place an order then pulled up. One car in line. Told the little girl that I had been waiting and I wanted to place an order. Right away and told me that if I was going to talk to her that way, I could leave. I explained again. She took my order and money. Gave me my drink and told be to have a nice day in a very condescending way. Maybe it’s that time of the month for the little C word or maybe she needs more training in customer service.
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Cecilee Johnson
Super rude to customers never gave a total just asked for payment. I also have order a refresher at several locations and add strawberry syrup and they refused said it was a corporate decision that they couldn’t do it. When asked as to why it would be like adding a shot of expresso to a coffee or adding extra cream to coffee? Their response was “well you’ll have to ask corporate. “ worst Dunkin in the area and worst customer service experience.
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Marsela M.
Tried the peach coconut drink for the first time today and I have to say it was pretty good. I thought it was going to taste like a watered-down Milky version of fruit but it didn’t and I enjoyed it. Nice Quick Service and very friendly, love my Dunkin drinks!
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Garret Piasse
We stopped in on a Wednesday evening so it was not very busy. We were waited on promptly with very friendly service. The lobby was clean and appears well kept except for the garbages were very full. The bathrooms were the cleanest bathrooms I’ve used in East Peoria! We will be back.
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Sarah Gutierrez
The lady at the counter was so rude …acted tho she was mad we were here ..I ordered the bagel bites which says 2 on menu but yet eas charged more because I didn’t read the small print which she rudely pointed at
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Crash
Someone needs to train the morning “lead” better. Waited 15 minutes in the drive thru (no way to get out of the line once you order.) I ordered a hot coffee and iced coffee, a bagel, and egg bites. When I got to the window, the egg bites were not in the bag. I was told it wasn’t put on the order, so I asked for it to be ordered since we already had been in line for 15 minutes. Was told I would have to drive around and get back in line to order the item because their were people behind me. I refused and explained I had been sitting in line since before 8am and it was now almost 815 and we had to be at work and school. She could have simply ordered it charged me and had me pull aside and had someone bring it out or I could go in. She refused, told me she wasn’t going to argue with a customer and refused to resolve the matter in anyway. When I asked for something else, she said, “What for? Because YOU didnt order an item?” I explained it WAS ordered. Refused to get her manager, Andrea, and said she was the lead and I would have to deal with her. Andrea’s name was on my receipt. I still had my coffee and when I left I noticed it was cold from sitting so long, and only half filled had chocolate syrup all over the outside of my cup and now car cup holder, and we did not have time to get another breakfast before work/school. Worst experience in the drive through!
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ethan Day aka pacethans blog
Zoe is the best employee of this entire generation, she’s nice, quick and considerate in her service. She puts icons like JFK to shame and I truly believe should be the example for the perfect American citizen. And that’s why this is the best dunkin. We love you Zoe, can’t wait to see you get the nobel piece prize!
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Robert Hall
Made an online order for walking pickup on 10/28 got there in the door was locked they’d look over and see me but not come over, as soon as I walked in my car to get my phone to find out what’s going on they snuck over and put a sign ups in the lobby was closed. However when I ordered it wasn’t, so I called and told him I got an online order and get come get it. Had to be at work in less than 10 minutes didn’t have the time to wait a half an hour so I made a complaint
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Maria Chavira
This are the rudest employees I’ve ever seen at a drive thur then had to go in because ordered a large coffee then no straw so had to go in and did another order and both employees still rude Andrea and Arianna so if you don’t want to be there get another job really rude and they take everyone else’s order while your still waiting for yours when you got there before the rest
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