Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 866 reviews, the restaurant has received a rating of 3.5 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
895 Morton St, Boston, MA 02126
Phone: (617) 322-3383
Hours
| Monday
(Labor Day)
|
5 AM–8 PM
Hours might differ
|
| Tuesday | 5 AM–8 PM |
| Wednesday | 5 AM–8 PM |
| Thursday | 5 AM–8 PM |
| Friday | 5 AM–8 PM |
| Saturday | 5 AM–8 PM |
| Sunday | 5 AM–5 PM |
Menu
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Photo Gallery
Reviews
Kas Partello
The woman said there was no such thing as Vanilla swirl.boooo! When ur used to the swirl the flavor shot just doesn’t cut itll
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Abbas Khan
They don’t know how to make anything right. Have ordered coffee here like 5 times. Wrong every time. Unfortunately, this dunkin is omw to work, and I need my coffee fix.
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Shanna-Jane
Had to wait 15 mins for a pre paid mobile order that was ready… Could not get the attention of any of the workers!
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James Paulino Sr
Music was too loud, caused lady not to hear my order correctly, but the other lady rectified it quickly and to my satisfaction.
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J Bernard
Inez is so helpful and so nice. It’s always such a great experience when she’s there!
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Charlene Cox
That Dunkin is slow I literally sat in-line for 20 mins the service sucks
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Eric Gaspard
This dunkin donuts is the worst I’ve ever been to . They are ghetto and very unprofessional. It’s my first and last time ever going there . They are extremely rude and disrespectfull . I simply asked for a plain bagel to be tosted with cheadar cheese and butter. They put the bagel in the oven to be heated and melted the cheese , I noticed that and simply said that I did not want the cheese melted . The girl at the cash register rolled her eyes at me and and said she already melted it .” Basically no ” so I put my foot down and said I asked not to have the cheese melted I simply wanted the bagel toasted and the cheese put on after . They all rolled their eyes at me . Not only that , I had to wait almost 15mins for my coffee . They need to really clean house with the staff over there because it’s horrible , within the 20 mins I was there , there were other customers that were upset also . The customer service is horrible , horrible over there . Like i said it’s my first and last time there . They need to change management and employees over there . It’s very trashy and ghetto and that’s sad because it’s a very busy location with alot of potential for such a bad experience.
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George Papaliodis
I agree with others on this thread that this is the worst Dunkin I have ever visited. I waited over 30 minutes in the drive through line. My order was incorrect (leaving off items I had requested). The lady at the window refused to correct the order. I understand that the restaurant industry is hampered by lack of adequate staffing, but this is unacceptable.
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michael pinckney
one of the worst Dunkin’s ever… NO reason why i should be sitting in the drive thru waiting 20 minutes for an iced coffee at 1130am… it’s not rush hour and now I’m late for an appointment, unbelievable! you’d think this was Starbucks in the suburbs!
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Michelle McRae
Two of my drinks were not made correctly on what I had requested. One iced coffee was pure cream and sugar and one was completely black. I had asked for two medium sized caramel iced coffees. When I had asked for my corrected order the staff gave me attitude to remake them. The one taking my order today was highly rude and giving people death stares if they wanted to change their order. Long story short, they never remade anything. I will NEVER GO BACK THERE AGAIN. FYI if your paying for something, you should get exactly what you asked for. Awful.
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