Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 751 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
500 Valley St, Manchester, NH 03103
Phone: (603) 627-4500
Hours
| Tuesday | 4 AM–10 PM |
| Wednesday | 4 AM–10 PM |
| Thursday | 4 AM–10 PM |
| Friday | 4 AM–10 PM |
| Saturday | 5 AM–10 PM |
| Sunday | 5 AM–10 PM |
| Monday | 4 AM–10 PM |
Menu
… View more
Photo Gallery
Reviews
Stephen Priest
I was in the area and I had a freebie from the app. My order went smoothly though they forgot the lemon loaf slice. No biggie, it was easily fixed. Friendly service.
… more
Natalie Plotner
Service was a little slow. There was a lot of cars in the drive thru so that expected. It’s ok though because I finally was able to get my favorite caramel cold brew so I was super happy considering I haven’t had one in so long
… more
Mariah Katlin
I don’t like how employees are spoken to by management. Is one wants to smoke a cigarette or use their vape and they are not near the stores front door. There is ABSOLUTE no need to go to the employee who is trying to enjoy a stress free smoke break and tell them they can’t stand there and smoke. When they are no where near Dunkin’s door. I have worked for Dunkin’ Donuts for many years. And I have never been told by management to smoke by a dumpster. This poor girl needs a raise and management needs someone new.
… more
Amanda Gallant
The ONLY reason I gave this Dunkins’ 5 stars is because NICOLE who was working front counter at the time of my visit. Tuesday 5-30-23 & 7:53 am. NICOLE gets the 5 stars. The coffee maker, working with Nichole, gets a -5. Because of the Bank being closed yesterday and my husband forgot to go to the ATM for me, I had to pay in change. Dunkins’ charges an $.30 for added swirls my coffee come to be more then usual. Oh I come from the Rochester New Hampshire area. My coffee is usually $4.22 today WO the whip cream it was $4.55 so I counted out extra change but there was a line of 5 people behind me so, NICOLE said I don’t think it charged you the whip just the extra Carmel. GREAT I said because that was an extra $.70. So, the lady working with her which I’m assuming is the manager, she wearing a black Fila sweatshirt, short hair all in braids, was yelling at her, the whole time in front of the whole store for everyone to hear her About not charging me an extra $.70 for my whip cream which I ended up finding and throwing in their tip jar, By the way. NICOLE also had a line behind me and she wasn’t worried about the $.70 and she was worried about getting the other customers out but she’s being belittled and be raided by either her manager which I’m pretty confident that it was or a coworker is absolutely ludicrous over $.70. Maybe if she wasn’t belittling and be raiding her employee, maybe she would not of messed up my coffee and totally forgot to put in eight creams, instead I got no cream because she was too busy, yelling at her employee or coworker. This isn’t the first time I’ve been in the store and the same lady is yelling at somebody. This is why I think this is the Manager and she was NOT in uniform, I tried calling and then I got told it’s a rush-hour call back. Now I managed a Dunkin’ Donuts on S. Main St. in Rochester for many years and then was a DM before changing careers Whoever this employee is, this Dunkin’ Donuts franchise should be humiliated that she NOT Nicole represents them, and their definition of customer satisfaction and service because if anyone represents a Dunkin’ slogan of customer satisfaction service, it was the young lady Nichole.
… more
Claudette Barker
Today I experienced the worst customer service any patron could imagine. After waiting 15 minutes for an iced coffee an employee screamed through the microphone that “I was acting like a child and I needed to be patient because of they were short staffed”. I explained that I would be late for work and she yelled back, “I don’t care!”. When I eventually got to the window, the gentleman refused to serve me and told me to drive through because they were not going to serve me. I have NEVER been so disgusted and disturbed by such rude service. What happened to customer service with a smile, regardless of how stressed or overworked you are? This is POOR representation and I intend to take this up with the store owner, because no patron should have to deal with such horrific service.
… more
Matthew Sullivan
We waited 5 minutes after they were supposed to open the doors and had to leave before we were late for work. People just standing there looking at us not doing anything. Unacceptable customer service! Drive thru had only 4 cars in it and they had at least 5 people working inside! Won’t get my business anymore.
… more
Jen Dahl
Not exactly like the picture Tastes totally burnt and not edible either. I can’t believe they sold me not one, but two that looked burnt. Apparently now people can’t leave pics. Wonder why??? It was black, flat , and had hardly any toppings. So gross
… more
Robyn Durkee
90% of the time is good customer service
… more
Eddie Veilleux (ACE)
The manager at the South Willow Street next to the Bank of America as a really great guy he helped me in my wife when my car is broke down to recharge my battery and allowed us to sit in the warm instead of being out in the cold thank you.can donuts manager
… more
Jamie Ennis
Every time I go to this dunkins I have to have them remake my coffee. How difficult is it to read an order. Today they added some nasty flavor to the coffee,
… more
… View more