Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips. Based on 213 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
1550 Elmhurst Rd, Mt Prospect, IL 60056
Phone: (847) 718-1111
Hours
| Sunday | 10:30 AM–9 PM |
| Monday
(Labor Day)
|
10 AM–9 PM
Hours might differ
|
| Tuesday | 10 AM–9 PM |
| Wednesday | 10 AM–9 PM |
| Thursday | 10 AM–9 PM |
| Friday | 10 AM–9 PM |
| Saturday | 10 AM–9 PM |
Photo Gallery
Reviews
Krutika Patel
Not a Jimmy John’s standard. It’s a veggie sandwich, of course made with same gloves they touch meat products with. Seems to have lacking some training around how to handle food. It wasn’t under staffed. Not sure why they can’t maintain certain standards. Of course, Sandwich lack of lettuce and guac in between the cheese. Won’t be going to this location at all.
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Caitlin Cruz
Always an issue with this store. Rude staff, long delivery times, forgets items. They called asking for a tip to be added before I received my delivery. I watched delivery guy drop my bag on the ground and walk away when I didn’t open the door fast enough. Neighbor saw the whole interaction
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Eileen Flores
This place has the worst customer service ever. I order wraps from this place from their online website. I received a confirmation email and everything . As soon as I got there, staff member calls me that they can’t honor the price I ordered from their online website and said that it was a “scam”. How is it a scam if it’s their website .I took the time to get there with high hopes. It’s not the customers fault if they have something wrong with their website . TRY TO AVOID THIS PLACE . The staff member said that the owner doesn’t care either !!!!
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Melissa Delafuente
I really dislike writing bad reviews but at this point, it is well deserved. This is very local to my home. I went 3 times and each time, someone was wrong. First time, they forgot the turkey in my TURKEY TOM. Mistakes happen, I called and they gave me a new one. Second time, I asked for extras like dijon and tomatoes with NO Mayo. They just skipped that part and made it the regular way. I called to let them know, they said “You need to come back for a new one then.” …..ok last 3rd time, I cashed in a free sandwich from downloading the app. I asked for cucumbers but they added pickles and forgot the cheese. I WENT BACK and then the woman at the counter wanted to charge me for the cheese even though it was a free sub… Nobody was apologetic at all.
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chkmte m.
I’m a picky eater and typically have a few requests. They always get my sandwiches right. I only do delivery and it could be slow sometimes and i live up the street.
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Darrell Foster
Very disappointed with the food quality today.
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Nathan Shamaun
So just to preference, this is the first time I ordered Jimmy Johns in months from this place. I wanted to tip in cash but on the app they wouldn’t let me and I couldn’t tip nothing so I tipped a cent. Minutes later I got a call from the store asking if the tip was accurate and I never had once had a store or place call me about my tip. I said yes and they didn’t ask me anything else, minutes later the delivery comes by and the driver placed my food in the bag away from the door, but placed my drink in front of the door. So, if I tried to open my door all the way I would spill the drink everywhere. To add insult to injury, the driver saw this from the seat of his car and instead of doing anything he drove off. This level of pettiness is cringe and honestly I support anyone from not ordering from this Jimmy Johns anytime soon.
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Jenn Rudy
Every time we order on line it ends up being screwed up. Tonight yet again… I normally don’t post bad reviews unless warranted. I ordered the turkey & roast beef. Got plain roast beef. Ordered extra tomato, extra cucumber, extra mayo. Oil, vinegar & seasonings and cheese. Got little tomsto, little cucumber, no oil,vinegar or seasonings & regular amount of mayo. And only roast beef.
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Jeremy Kane
I usually don’t give a negative review just based on the fact that it’s a statistical fact that people are 10x more likely to give a negative review before they give 1 positive review, but I will say this: Yet another corporate food company in our area. We pay them for simplicity of the order and delivery. The last 2 deliveries I have requested were incredibly late because they couldn’t find my address. I can walk the 10 minutes to their store, but wanted to try to give tips to their local drivers. If they can’t find my place which is less than 1 mile away, I refuse to order from them any longer. I am assuming they are hiring staff at a lower wage using the ‘rona as an excuse internally while paying lower wages to those begging for a job. Find another local company.
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Rick Jacobsen
I came into the store to ask about catering options for an event I’m putting on. Nate the GM was awesome! Thank you Nate and crew for your suggestions! This is my new favorite Jimmy John’s
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