We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald’s App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
Classic, long-running fast-food chain known for its burgers & fries. Based on 653 reviews, the restaurant has received a rating of 3.7 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery

Address:
127 Bennett Dr, Caribou, ME 04736
Phone: (207) 498-2181
Website:
Hours
| Monday
(Labor Day)
|
5 AM–11 PM
Hours might differ
|
| Tuesday |
5 AM–11 PM |
| Wednesday |
5 AM–11 PM |
| Thursday |
5 AM–11 PM |
| Friday |
5 AM–11 PM |
| Saturday |
5 AM–11 PM |
| Sunday |
5 AM–11 PM |
Menu
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Photo Gallery
Reviews
M T
Yesterday in line for 40 minutes and today we decided to go inside. Huge mistake….half an hour wait time and Noone seems to be focused of getting orders out in a timely fashion. It’s not even busy! Horrible customer service. Hire new people
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Liz Ouellet (Jereomy)
Most of the staff that work here are very rude. I sometime order a large iced coffee and they always seem to mess it up and if/when I ask for them to remake it they always roll their eyes and make rude remarks I don’t always go here anymore because of the rude staff. I would really like to get to know/meet the new owners so I can speak to them about all of the workers who have been rude to me I. The last since they first took over if anyone happens to know the new owners and can point me in the right direction so I can speak to them personally please let me know
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Jessica Autrey
Food and service were fine but the bathrooms reek of raw sewage and you can smell it in the dining room! Also the decor is horrendous. Looks like a back alley of new york city got thrown up on by a dollar store.
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Marisa Borden
Some of the staff is friendly, but others really need to work on how they talk to customers. I swear no one has any customer service anymore. No pleases or welcomes to the store. My kids love the happy meals and meals so everyone is happy with the food. And I have always loved how each season/holiday is decorated. There is definitely pride for who owns/decorates. Very well done.
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Rick Downes
Was in the middle of scrubbing dinning room floor with a bunch of chemicals that made it hard to enjoy lunch. During the rush hr no doubt! I guess common sense isn’t so common anymore!
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Pat Riot
If I could give them ZERO stars I would!!! 3 times in a few weeks they don’t understand PLAIN BAGEL EGG AND SAUSAGE… PLAIN!!! PLAIN!!! PLAIN!!!
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Cathy Hale
How can a place get the same order wrong every morning? They get my Husband’s breakfast wrong basically every morning and then get rude when he says something.
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John Kings
I have had my fair share of issues with this particular McDonald’s. I have had multiple issues with ordering food fresh. Waiting 15-20 minutes only for the food to be cold. But this review right here is for AJ! He is a manager there and his customer service is amazing. Now, if I go to this location, I make sure AJ is there. There is a tremendous difference in the quality of the food and the service he provides. We thank you for making sure our experience at McDonald’s stays positive! See AJ!!!
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Gail Webb
Poor customer service. I specifically asked the clerk if everything was in the bag before I drove away. She replied yes, the burger was not in the bag so I had to get back in line which took another 15 minutes as the french fries got cold and hot fudge sundae melted. I seldom go to McDonald’s, overpriced unhealthy food with poor customer service.
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Paden Bevan
Great McDonald’s. Looks and feels clean (other than the stickiness by the fountain), food was good and came quickly, and the employees were kind and helpful.
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