Founded in 1975 in Dallas, Texas, our heritage continues to be a key part of who we are and how we serve our Guests. We take great pride in our purpose of connecting with and serving our Guests and giving back to the communities in which we call home. We are known for our bold flavors and expertise in Burgers, Ribs, Fajitas and Margaritas; as a technology pioneer leading the industry in the creation of the digital Guest experience; and, as a company that puts our people first and fosters a culture of family that makes every ChiliHead feel special. Dine-in, curbside or delivery.
Family-friendly chain serving classic Tex-Mex & American fare in a Southwestern-style setting. Based on 421 reviews, the restaurant has received a rating of 4.0 stars. Price $$
✔️ Dine-in ✔️ Curbside pickup ✔️ No-contact delivery
Address:
4301 Ambassador Caffery Pkwy, Lafayette, LA 70508
Phone: (337) 446-2030
Hours
| Sunday | 11 AM–11 PM |
| Monday
(Labor Day)
|
11 AM–11 PM
Hours might differ
|
| Tuesday | 11 AM–11 PM |
| Wednesday | 11 AM–11 PM |
| Thursday | 11 AM–11 PM |
| Friday | 11 AM–12 AM |
| Saturday | 11 AM–12 AM |
Menu
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Photo Gallery
Reviews
Asiman Saidzadeh
Most of the stuff was really good, especially the shrimp fajitas and the beans. But we didn’t like the chicken fajitas; they were dry. The rice didn’t have much going on for it either.
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G S
Exceptional customer service this past weekend! Rylan was our server and if I do say so myself as a manager for retail over 12 years, he did an astronomical job! Exemplary! The rest of the crew were strong team members and personified impeccable leadership! Job well done indeed! Definitely a crew to be modeled across all restaurants and customer service based establishments, because you truly just don’t see this level of service anymore. Amazing job guys!
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Terricia Garrett
Went on a Sunday evening in June. It was packed. We were a party of 8. It took approximately 40 minutes for us to get seated which was on par with the size of the crowd. The hostess gave us updates while we waited. Once we got our table, we were taken care of immediately by the waitstaff who were very friendly and attentive to our needs throughout the evening. We ordered appetizers and drinks which we received promptly. We ordered our entrees shortly thereafter. Everything was hot and delicious. When we were ready to leave, we were able to use the table top keyosk to check ourselves out.
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Hailey M
Service was great as usual. Food was fresh off the grill, and seasoning was perfect. I have never had any problems at this location. Staff is usually friendly and the restaurant is clean.
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Berkman Manuel
Not a good experience from the time we walked in. We tried to visit on a Monday evening. There were just a few tables occupied but we were told by a very rude young gentleman that there would be a 20 minute wait. Since we were hungry and had no other place to go we decided to wait. Right at the 20 minute mark my phone went off that our table was ready. We were seated at booth in the bar area. After waiting 5 minutes someone said they would be with us shortly. After another 10 minutes of waiting, my wife and I left. A very unenjoyable experience. I have X’ed this store and all Chili’s off my list.
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stoopid republican
Terrible staff! This is the worst Chili’s you will ever go to. Unprofessional staff from the host to the waiters. Waited 20 mins to even ask us for our drinks. Menus were filthy, and then never brought out my complete order. Server came to our table ONCE, never asked if we needed a refill or anything. Beyond terrible never coming back
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Chris Hebert
We go to the bar each time and have had great service from those attending the bar. Last night was Elliot. Go see him. The food was great and of course you have to get some drinks. It’s a good value for your money.
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Bekah
Always trying to give Chilis a second chance, I dont know how they’re still open.
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Jasmine Billiot
Morgan was very sweet! She had a great attitude and handled our big table like a pro! Definitely my best experience at Ambassador chili’s! Looking forward to coming back and hopefully seeing her again!
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Charlena Comyne
When we arrived, at 7:30pm on a Sunday and there was a 45 minute wait. We got on the list and waited outside. We were the 5th party in line. There were only 4 tables filled in the entire restaurant and a few people at the bar. After 30 minutes, plenty of parties were seen leaving after they finished eating. The waiting area inside was empty, so we moved inside. There was a different staff member at the host stand, so they offered to greet us. I thanked them and explained that we were on the list already and we’re just moving inside to wait. They then discouraged us from staying by saying that the kitchen is super backed up. They pointed out the obvious, that there are tables available, then further said the kitchen is backed up over an hour because of to go orders. They said even once we sat, we’d wait at least an hour for our food. We decided to go. We watched in the 30 minutes we wasted there, 5 other potential tables walk in and immediately walk out too. This is our 2nd time with an empty restaurant and waiting super long for a table. Why are the to go orders being prioritized? How are you keeping any wait staff when they depend on tables for tips, but there are hardly any tables being sat. I’ve never experienced this at any other restaurant and didn’t expect this from Chili’s.
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