While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Westminster,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken. Based on 687 reviews, the restaurant has received a rating of 3.8 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
13850 Goldenwest St, Westminster, CA 92683
Phone: (714) 799-0878
Website:
Hours
| Friday |
10 AM–10 PM |
| Saturday |
10 AM–10 PM |
| Sunday |
10 AM–10 PM |
| Monday
(Labor Day)
|
10 AM–10 PM
Hours might differ
|
| Tuesday |
10 AM–10 PM |
| Wednesday |
10 AM–10 PM |
| Thursday |
10 AM–10 PM |
Menu
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Photo Gallery
Reviews
Dylan M.
Our card wasn’t working at drive-thru window, so we went around the front to pay inside. The cashier ignored me and the other people in line for five minutes, never letting us know she’d be right with us. Upon paying after a long wait, I asked for our nachos. They told us they gave them to someone else, so we had to wait an additional ten minutes or so. When we finally got our nachos, it was not chicken. Perhaps carnitas or shredded beef. And the meat was bone dry. Looks like it was out all day. Awful experience.
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John Fabula
Ordered double pollo bowl had 3 tiny pieces of chicken. I eat el pollo often and get way more chicken in small 5.00 bowl.
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Richard Pascual
It was good for a fast-food grilled chicken restaurant. They’re getting a little stingier with their sauces and portions, but they need to cut corners to save money. I don’t mind because huge portions make us all fatter.
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Matthew Eldridge
When we first got here we were told that it would take 30 minutes for the chicken to cook. We had no issue with this because we had other errands to do, but, before leaving we asked if we can pay ahead of time. That way our chicken doesn’t get sold out! The manager, who we were talking with, assured us that wouldn’t be the case and if we came back in 30 min there would be chicken waiting for us!
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Mac Paul
I went in to get the new Beef Birria Tacos since i had the Beef Quesada and it was Awesome, so i get off work go in order them get home and i open the box I see the tacos wrapped up take one out and it feels really lite.. so i open the taco and seriously hardly any meat in it I was shocked! I looked at other hardly any meat in it.. and of course i just got off work I had not eaten all day so I ate it.. so i call up and ask to talk to a manger or supervisor I was going to talk to Jose I had pictures to show him.. he comes over I explain how much I liked the Quesada so I tried the tacos but there was no meat in it..I show him the pictures he goes that is the way its made.I go for $9.00 you get that little of meat? the Quesada has more meat ..he says it’s 2 ounces of meat.. It did not look or seem like it I told Jose i guess i won’t be getting the taco again what a rip off.. I also am going to show anyone who is in The Store and they order it.. I am going to tell them its not worth the 9.00 and show them the pictures! see picture of quesadilla last picture look at the meat compared to the taco.. seem weird the big difference for the same price?? went to go in to the restaurant, I was doing my laundry next door and I think I saw Jose at the register, so I did not go in..just do not feel good about him as a Manager as far as honesty goes! hopefully he will not be there next time I want to eat.. 4/28/22 update
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Ngocthao Le
I will never come back to this location again!!! Here are the reasons:
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Corrine Kudlak
Not very generous with their crazy chickenz, drive thru service was great, though. Usually get rushed on asking for sauces, not here, even gave me more than I asked for.
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Jeremy Alvarez
Never again at this one! Better off, going to the one down the street thought this would be more closer which it is but when employees forget three items in your meal and important items that they took it down on order as well as the rice was terrible. Now I know why I go to the one off of Beach. We never have a problem with them and they always have stuff
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Steven Probst
This place has gone down hill I it’s service over the last 12 months. The food is not as good either and when you couple that with the attitude… Why go back!
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Jasmine Hernandez
Good quality food, great service and will definitely come again
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