Potbelly is the home of legendary hot, oven-toasted sandwiches. Try our signature: A Wreck®. Plus, fresh-made salads, hearty soups, hand-dipped shakes, and cookies baked fresh daily. With a fun, welcoming atmosphere, Potbelly is the best lunch spot in all the galaxies (sorry aliens, but it’s true). Also offered: pickup, delivery, dine-in, and catering.
Retro-style counter-serve chain known for made-to-order toasted sandwiches, salads & baked goods. Based on 360 reviews, the restaurant has received a rating of 4.2 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
800 E Canal St Ste 110 Ste. 110, Richmond, VA 23219
Phone: (804) 728-1577
Hours
| Thursday | 9 AM–4 PM |
| Friday | 9 AM–4 PM |
| Saturday | 11 AM–3 PM |
| Sunday | Closed |
| Monday | 9 AM–4 PM |
| Tuesday | 9 AM–4 PM |
| Wednesday | 9 AM–4 PM |
Menu
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Photo Gallery
Reviews
Anna Powell
Found this place while trying to find somewhere else. Let me just say it was definitely worth the try. The turkey avocado was amazing . The staff was welcoming and quick. Definitely a recommendation if you are in the area. Only con, is parking.
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Blair Williams
Week of July 1-9 : This was my first experience ordering food at a Potbelly Sandwich Shop, unfortunately the experience was not good. A day of torrential rain and in downtown Richmond with NO ON STREET PARKING, we took a chance on Potbelly. My friend continued to drive the block while I ran through the rain into the shop. The shop was empty of customers except for me. I walk to the back of the shop where I presume customer orders are taken but the employee was involved in a conversation with co-workers and it took a few minutes or two for that to wind up. I greet the employee who says nothing. I ask if there is “ gluten-free” bread used as I have food allergies but was told, “No”. As I look behind this employee there is a young female employee with a vape pen in her mouth having taken a big puff. I directly questioned her about the use of a vape in a Virginia food establishment with foods prepared on site and her response was “ my Boss said it was OK”. REALLY?
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MK Scott
Great food and great customer service!! I ordered the Mediterranean for the first time…. was not sure if I would like it, but it did not disappoint!! I’m super stuffed and can’t finish my chips
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Caleb Rodriguez
Everything Amazing, this is how good the food was (look down below)
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Don Bracchi
Great sandwich chain. The daily special was very good. Pretty noisy, which is typical. Outside tables for nice days. Similar to Subway or Quiznos.
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Tara Lynn
Super annoyed to have gotten back to my hotel room and they gave me a non refrigerated bottle of coke. Hid it in the bag too so I wouldn’t notice right away. Boooooo.
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L. R.
I’ve been to Potbelly twice now and my favorite thing is the ice cream sandwich. I should say, I’ve ordered the pizza sandwich both times which is good, but a little light on the meatball and pepperoni. But, this ice cream sandwich does not disappoint. You choose your two cookies then they put a heap of ice cream between them. It’s a lot to eat, so save room. As expected, it’s crowded during the 12-1 lunch hour, but quiet after 2p if you like a late lunch. Service is reasonably fast and the facilities are clean.
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John Krico the Barbarian
Sandwiches with quite good ingredients, custom-made. It was really busy and servers noticed I was waiting and kept me informed. Downtown parking. Decent price on sandwich, chips hi. Walk to the plaza n picnic!
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Anita Shaia
Potbelly at Gateway Plaza never disappoints. I tried the new Pastrami sandwich and it is delicious!!! The staff are great too – very friendly and personable and fast – even during extremely busy lunch rushes!!! Keep up the good work!!!
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Adam Worcester
We come here once a week. Staff is amazing, food is always top notch.
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