Jersey Mike’s, a fast-casual sub sandwich franchise with more than 2,500 locations open and under development nationwide, has a long history of community involvement and support. Started at the Jersey Shore in 1956, Jersey Mike’s serves authentic East Coast-style subs on fresh baked bread – the same recipe it started with over 60 years ago. The company’s mission is to bring its customers the highest quality, freshest made sub in the industry and give back to the communities in which it operates.
New Jersey–based counter-serve sandwich chain serving jumbo subs filled with cold cuts & toppings. Based on 275 reviews, the restaurant has received a rating of 4.0 stars. Price $
✔️ Dine-in ✔️ Curbside pickup ✔️ Delivery

Address:
7000 Forest Ave Suite 400, Richmond, VA 23230
Phone: (804) 288-0500
Website:
Hours
| Thursday |
10 AM–9 PM |
| Friday |
10 AM–9 PM |
| Saturday |
10 AM–9 PM |
| Sunday |
10 AM–9 PM |
| Monday |
10 AM–9 PM |
| Tuesday |
10 AM–9 PM |
| Wednesday |
10 AM–9 PM |
Menu
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Photo Gallery
Reviews
Nickii W
The food is always good. I see a lot of comments complaining about the oil and vinegar being messy, they do put the condiments on the meat itself, so a suggestion would be asking them to put it on the bread instead(that’s what I ask for and they have no problem doing it.) There’s always one person who’s very welcoming, I believe he’s the manager, he’s an older man who wears glasses. He’s always nice, but the rest of the staff seem to have a hard time greeting customers and they more than likely will not have a smile on their face. Overall, they are pretty quick making the food & it always tastes good.
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Ej Rogers
If I could give them a zero I would Monday through Friday unless you have a hour lunch just skip even going there staff moves with no urgency. I thought one day let me beat the system and order online still took 45 mins. Honestly pretty pissed I wasted my entire lunch watching your staff make a sandwich one by one and left still hungry. To the GM who probably doesn’t care please send someone you know in on a lunch rush so you can fix it
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Shannon Burnett
Terrible service. It wasn’t even lunch rush when I went. There were 2 people in line in front of me and yet it took 30 minutes to get in and get out. Not a single hello, smile, or any positivity from the 3 employees I spoke with. I wanted to add a drink and chips but the cashier gave me my total and then picked up the phone before I could ask for the additions. Then, my cup of oil and vinegar they handed me was leaking and spilled all over me and the counter and not a word from the cashier who watched it happen. Definitely going to stick with the Staples Milll location from now on. Much nicer and more helpful employees.
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Sherrie Jeffers
I don’t really understand why they stopped putting food at the pickup shelves, so now whenever people order takeout they have to cut in line and ask them to find the food. It’s much more obtrusive and the employees like to pretend like they can’t see you. Several times in thr last month they have completely forgotten to make my order and I’ve had to stand there and wait while they serve the people in line even though my order is over 30 min past ready for pickup.
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CrystalS
3/31/21 We went for their Day of Giving. This time we ordered #56, the Big Kahuna. It was great. We added lettuce, tomatoes & mayo & skipped the jalapeno peppers. I like the fact that you can omit the salt. Juicy & delicious. See pic below.
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Jessica Schaeffer
HORRIBLE customer service. I waited 45 minutes for an order I did online for curbside. Had to go into the store and was told I’d have to WAIT EVEN LONGER for my food to be made. I’ve worked many years in customer service and this is NOT how you treat people.
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Shane Barker
The evening crew suffers from depression. Jersey mikes needs to have better insurance because they are probably in need of Prozac.
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Mical Myers
Worst customer service ever! This location is an embarrassment to all Jersey Mike’s! Our order was not only wrong the staff could barely be bothered to fix it. If you are hungry get your food any where but here.
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Ryland Paxton
Bad service with an attitude.
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michelle allen
I have been going to Jersey Mike’s for years, but this location on Forest Avenue was skimpy on the sub; 1 slice of meat, 1 slice of cheese.
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