Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces. Based on 252 reviews, the restaurant has received a rating of 4.2 stars. Price $
✔️ Dine-in ✔️ Curbside pickup ✔️ Delivery
Address:
9069 Staples Mill Rd, Richmond, VA 23228
Phone: (804) 266-9444
Social Profile: 
Hours
| Thursday | 10:30 AM–9 PM |
| Friday | 10:30 AM–9 PM |
| Saturday | 10:30 AM–9 PM |
| Sunday | 10:30 AM–9 PM |
| Monday | 10:30 AM–9 PM |
| Tuesday | 10:30 AM–9 PM |
| Wednesday | 10:30 AM–9 PM |
Menu
… View more
Photo Gallery
Reviews
Shushan k
I love this place! always good subs
… more
V Christian
The best New York steamer I’ve had since the franchise has opened. The manager made the sandwich like it was her own.
… more
DJ Shockley
Love firehouse subs, I have the app so I always pre order. Food is waiting for me when I get there. If you want meat on your sub, you have to try firehouse. The other sub place just gives you bread. This is the best sub shop.
… more
JuzJS
Update. Staff different but same. Nice, patient, polite, pretty quick. Different sandwich options and drinks. Plenty of space and parking. Miss the sauces that were removed from all stores when Covid hit.
… more
Huntress4Him “Demon Huntress”
I was in this area running errands when I got a hankering for a Firehouse sub. I’m really picky about which Firehouse location I choose to get my sub, but I was out of the way of my favorite location in White Oak Village and Virginia Center Pkwy. Google maps led me to this one. The restaurant was not busy at all; I was there between the hours of 2:30 and 3 p.m. The employees were nice, the tables and bathrooms were clean. They ran out of sweet tea and I told the male employee; it was ready by the time we wanted a refill. Our food was served promptly and exactly how we ordered it. Customer service: excellent. Cleanliness: excellent. Food: awesome. I have another Firehouse sub location add to my list of five star restaurants.
… more
K Davis
First mistake, they gave me a half a bowl of chilli along with a disgusting over toasted sandwich. Horrible customer service! Will not be back to this location!
… more
Jake
This is a shame because I’ve been going to firehouse for years now. This particular location just had the most awkward customer service. The guy who took my order was just sitting at one of the tables with headphones in. Didn’t get greeted or anything walking and nobody said a word until they took my order. Everyone just looked very dad to exist here. Really just offering two stars out of pity and the food was decent.
… more
angel presti
Subs are fresh and made to order. Positive friendly staff. Clean and there are signs stating to allow and practice social distancing methods. Nice to be able to go inside and eat with my wheelchair. Love the fact that part of all take in goes to local firehouses to help with all equipment.
… more
A R
Our online order was allegedly lost, the new guy didn’t know how to do anything and the manager was literally spinning his wheels trying to get orders made by himself. We waited 45 min for an online order that we placed over an hour before
… more
Christopher Wilkins
Web order for a specific time. Showed up 5 minutes after that time and they still had not made the sandwich. Also had to wait several minutes to be helped. I feel they were understaffed which unfortunately is the norm for so many restaurants.
… more
… View more