Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls. Based on 986 reviews, the restaurant has received a rating of 3.8 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
3400 NM-528, Albuquerque, NM 87114
Phone: (505) 948-5005
Hours
| Tuesday | 10:45 AM–10 PM |
| Wednesday | 10:45 AM–10 PM |
| Thursday | 10:45 AM–10 PM |
| Friday | 10:45 AM–10 PM |
| Saturday | 10:45 AM–10 PM |
| Sunday | 10:45 AM–10 PM |
| Monday | 10:45 AM–10 PM |
Menu
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Photo Gallery
Reviews
Escape Tm
Had to ask the employee to put more chicken cause he barely put any. We deserve to get what we pay for. Other than that pretty good. Maintaining the dining room a little more is a must.
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Aj Bedoya
Service was awful asked for extra rice barley got a spoon full and the rest of the bowl was about the same but the the white white girl with a half sleeve or sleeve of tattoos gave me more attitude then I need for the whole month definitely gonna get ahold of corporate it’s by far the least food I have ever gotten at chipotle
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Vivek Agarwal
Food is Chipotle good. However, quantity served at this location is a bit on the lower side. Also some of the employees seemed like they were not too happy or excited to be doing what they were supposed to. Maybe Chipotle needs to make some improvements.
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Abhijeet Barua
This rating is strictly based on the food portion sizes. The bowl I was served had one scoop of rice, and when I asked for more, the lady scraped maybe like 10 more grains of rice to put in my bowl. Other items were more or less skimped on. I understand this is not due to the counter employees, they probably have instructions from their manager/higher-ups. But it’s sad to see the state of Chipotle, they’ve raised their prices, but skimp on items. Not worth it anymore, I gave Chipotle a try after 2 months, but would probably stay off for a little bit. As well as the fact I had to get a second dinner later because of this.
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Robert Perry
Wish I could give zero stars. This is crazy ordered online and arrived 5 min past ready time. Order was not ready. Asked the girl working and she said “we are behind because we have 1 person working to go.” Asked how much longer and she said another hour! Then she said that times on the online is not guaranteed!, “Sorry”. Another employee told me that they were getting caught up and would be 10-15 min. So I continued to wait with about 12 others for our food. I think the most upsetting part is their order line was fully staffed and they were flying through people while we all sit here and wait. If you are short in the back start processing orders through the front. Another upsetting thing not one employee really cared either. Also all the manager said “you got your food didn’t you man?” I said yes 45 min past my order time.
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Dawn Griffin
Manager seriously needs to give attention to this location. Twice they have been completely out of forks. How am I suppose to eat a bowl without silverware? The girl at the cash register gave my change in quarters. Said she did not have dollar bills. Music was sooo loud the staff could not hear me to get my order. Debris & trash on the floor.
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J Valdez
This place is poorly managed or the manager doesn’t know what’s going on, we always have issues and it never get better. My wife placed an online order and my 2 teenage daughters picked up our meal. They gave our meal to someone else so they had to re-make our entire meal and when they made my quesadilla they didn’t put the fajita veggies in my quesadilla so now they had to re-make my quesadilla while the rest of the food is getting cold. Then we ordered drinks and they didn’t have ice. The Last time we ordered they were out of almost every meet I don’t know what’s going on with this place and I don’t know if you guys are getting any of the reviews but somebody needs to do something about it or you’re going to keep losing customers and business. This is absolutely terrible.
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Kristi Rhinehart
This has improved over the past few months. The food quality was very high. Chips were fresh and the salsa was very good. The service was fine. Nothing over the top but ok. I got the Barbacoa Bowl. There was a nectarine size hunk of fat in my bowl. Yuck. Other than that hunk of fat the meat was pretty good. Service was average. They need to work on cleanliness in this restaurant. Many tables were dirty and th3 floor was dirty too.
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Mandy Duran
I have a serious concern about staff at this location but would like to discuss in a private forum to respect the integrity of the employees. I am hopeful there is a higher level manager at Chipotle, maybe in a customer relations department, who monitors these reviews and will see this, and respond so I have an opportunity to discuss further. Visit date/ time was 6/14 at 8:27pm. Thank you in advance.
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Haley Huff
I usually only write positive reviews, but I’d like to get this location genuine help if possible. I’ve come three times and won’t be anymore. Every time it has been extremely messy. Two of those times I ordered pick-up and only got a few pieces of chicken. Tonight I politely asked for an extra side of chicken upon realizing it came with almost none. The cashier told me there was nothing she could do about it. I showed her the lack of chicken, so she gave me a side cup with only a couple more small pieces of chicken. It still wasn’t a normal portion then. I just want to help people get what they paid for. 🙂
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