Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain. Based on 456 reviews, the restaurant has received a rating of 3.7 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
3201 13th Ave S, Fargo, ND 58103
Phone: (701) 293-5918
Hours
| Monday
(Labor Day)
|
10 AM–9 PM
Hours might differ
|
| Tuesday | 10 AM–9 PM |
| Wednesday | 10 AM–9 PM |
| Thursday | 10 AM–9 PM |
| Friday | 10 AM–9 PM |
| Saturday | 10 AM–9 PM |
| Sunday | 10 AM–9 PM |
Menu
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Reviews
Jean Beckmann
I took my children through the drive-thru at the 13th avenue dairy Queen across from Wendy’s. When I arrived home I discovered my daughter’s a french fries were not included, my son’s barbecue sauce was not included and my chili cheese dog did not have cheese on it. I called them and the customer service was abysmal. It took him 10 minutes to determine that I actually had gone through the drive-thru about 10 minutes prior to my phone call and and eventually asked me what I thought he should do about it. I said I feel like I should get some kind of compensation because I didn’t get everything I ordered. Then I said never mind it’s obviously too much trouble for you. He yelled at me and hung up.
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Daisy Ray
I was super excited for this location to re-open, but I’ve gone thru the drive thru about three times now, and have gotten awful customer service each time.
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Jon Haug
I guess the remodel of the 13th ave store in Fargo, ND is being paid for by skimping on ingredients. I have never had a peanut buster parfait that looked so sad!
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Todd Jelinski
Nice Dairy Queen. The customer service was outstanding! Welcoming, friendly, and helpful service. Very impressed. The food was fantastic. Great job with the Blizzards, filled over the top of the cup, well made with plenty of fixings and toppings. Delicious!! Our meal was hot and fresh. My wife and I enjoy sharing a 6 piece chicken strip basket. It was really good, especially the hot, buttery, Texas Toast. So good! Tha atmosphere is an average Dairy Queen. I am sure we will stop in again. Always fun to enjoy a Dairy Queen treat now and then!
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Lynsey Truhlicka
We used drive thru today. It took a little longer than expected. We didn’t mind though because when we got her food it was very hot and fresh! We love the chicken strip basket. The gravy is amazing!
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Dylan Merrick
Jazz(Sp?) went above and beyond today to help me when I came into the restaurant today and made my experience one of the best ones I have had in any dairy queen ever. She is awesome and worked with me on my order. I made a mistake initially but she didn’t make me feel bad and helped me get the order exactly how I want. She rocks and deserves kudos
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Sarah Weisser
I ordered a doordash pickup order payment was successfully made. I went to pick it up and was informed that they could not access the doordash on their tablet so they could not provide my order. The employee that helped was very rude and when I asked to speak to the manager, she was worse. She had horrible customer service said it was not her problem and that there was nothing she could do about the food or the refund. If you cannot provide the service that you advertise than its false advertisement. I feel the refund should come from the restaurant due to it being their fault and the customer service was horrible. When i asked for the cooperate office or the owner the manager stated she did not know and wouldnt provide that information to me. When i addressed that her customer service and the way she was talking to me was unacceptable she stated goodbye and it was not her problem.
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shannon floan
The manager threw my receipt. Absolutly rude when i told her our entire order was wrong. We requested country gravy and she threw it in the trash. And cussing behind the counter. She said she has worked at dairy queen for 10years. Will never return.
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Justin Higgins
I have never waited 15 minutes for food at any DQ until my experience on 6/30/21. Fast food wasn’t so fast, especially when there was only one person in the establishment ordering ahead of my family. The kids working had no leadership and were running circles around each other, no one seemed to know what they should be doing.
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Roc May
Positives: My friend and I walked in and everyone was busy at their stations. I saw two cleaning around their areas.
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