Panda Express Menu – Hilo, HI

Type : Chinese restaurant

Location : Hilo, HI

Fast-food chain for Chinese standards, including some health-conscious options. Based on 583 reviews, the restaurant has received a rating of 4.0 stars. Price $

✔️ Dine-in ✔️ Drive-through ✔️ Delivery

Panda Express 96720

Address:
368 Makaala St, Hilo, HI 96720

Phone: (808) 920-8100

Website:

Hours

Saturday 10 AM–8 PM
Sunday 10:30 AM–9 PM
Monday

(Labor Day)
10 AM–8 PM

Hours might differ
Tuesday 10 AM–8 PM
Wednesday 10 AM–8 PM
Thursday 10 AM–8 PM
Friday 10 AM–8 PM

Photo Gallery

Reviews

Robert Swiss
What a hard-working and awesome group of people who work here. So kind too. Great energy. Once In a while, you will catch them in a moment where the Manager didn’t prepare/Prep well for a Surge in business and they are catching up/getting up to speed… so to speak. Just bear with them, though, if you encounter this. They operate at full-speed such a large percentage of the time. Remarkable.

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Rod Bagley
We had a real good experience. Real tall guy took care of us. Had a big order over $100.00 made sure everything was in the bag before we left. He did a great job. No mistakes.

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Roseline Mavaega
Dirty tables. Staff ignore customers while they have conversations about things outside of work. The food was fresh, but service here has really taken a dive.

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Victoria Hannant
This panda express was always accommodating when I came with my children. We usually shared a bigger plate between us, they gave us a fortune cookie each and extra plates and utensils. They were also very generous with their serving sizes compared to other PE. Very friendly and helpful, always enjoyed eating here.

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HARU HAWAII
Terrible steam rice. It was dry, smell like never washed rice before cook. Signature item orange chicken was super oily and many of these pieces were no chiken inside.

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Kaniela
Great choice of (what I consider) chinese / Americanized food. Saw a few dishes that are new but nothing featuring the island. Would be interesting to see some hawaiianized verisons of food in the future! Otherwise alright stop for Chinese food.

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Capt. Kirk
we were on Big Island for 2 1/2 weeks. and like every year it is like eating a drug there Delicious, friendly staff and very clean !!!!

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Bonnie Vesperas
We placed our order through the mobile app, chose this location, Makaala, which is closest to our home, paid for it. Went to pick it up only to be told that they didn’t have it. The employees were great, they went to get their manager. The manager Shyla was very rude kept telling me they don’t have our order. I showed her our confirmation email. She them told me their online order service had been down all day, tried to take my phone from me to look at the email. I told her she couldn’t take my phone, she got irritated that she had to write down they information let out a huge grown then went into the back. Another employee came out asked for the name on the order, wrote down the information from the email again, this time I was told that they turned off the online ordering because a shipment did not come in. Manager Shyla came back out on the phone with someone saying that we ordered our food at the other location downtown which we didn’t. I asked her to call that location to make sure our order was there. I didn’t want to go through thus again down there. As a manager Shyla should have offered some sort of solution to the situation not show how discussed she was that she had to come out of the back and deal with an issue.

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Devin Shaw McMackin
Smallest portions at night compared to day shift. When specifically ask them not to put ice in drinks enough ice to fill three large drinks. Just horrible service and the worse listening skills

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Eddie Kim
Staff is nice and decent amount of food.

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