Shake Shack serves elevated versions of American classics using only the best ingredients. It’s known for its delicious made-to-order Angus beef burgers, crispy chicken, hand-spun milkshakes, house-made lemonades, beer, wine, and more. With its high-quality food at a great value, warm hospitality, and a commitment to crafting uplifting experiences, Shake Shack quickly became a cult-brand with widespread appeal. Shake Shack’s purpose is to Stand for Something Good®, from its premium ingredients and employee development, to its inspiring designs and deep community investment. Since the original Shack opened in 2004 in NYC’s Madison Square Park, the company has expanded to more than 350 locations in 32 U.S.
Hip, counter-serve chain for gourmet takes on fast-food classics like burgers & frozen custard. Based on 9 reviews, the restaurant has received a rating of 4.5 stars. Price $$
✔️ Dine-in ✔️ Takeout ✔️ Delivery

Address:
1333 Broadway, New York, NY 10018
Phone: (646) 230-0696
Website: https://www.shakeshack.com/location/herald-square-ny?utm_source=G&utm_medium=local&utm_campaign=google-local
Hours
Tuesday |
10:30 AM–12 AM |
Wednesday |
10:30 AM–12 AM |
Thursday |
10:30 AM–12 AM |
Friday |
10:30 AM–12 AM |
Saturday |
10:30 AM–12 AM |
Sunday |
10:30 AM–12 AM |
Monday |
10:30 AM–12 AM |
Menu
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Menu Photos
Photo Gallery
Reviews
Naël Nino
Shake Shack is all about the outstanding customer service! Food-wise they do not meet that standard of Excellence though but it was still great 8 out of 10. I order Cheeseburger with Cherry Peppers combo with Spicy Crinkle Fries and Dragon fruit Pomegranate Lemonade drink. The star of the meal was the spicy crinkle fries with ranch dip. The drink was also amazing but unfortunately the burger was average. The bun were way too soft, the beef patty was thin and the flavors were not there for me. I would like to shout the amazing service provided by Terrence, he was amazing!
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SpAwNoVaKiLL
What amazing place.
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der münchner
it was a great time at shake shack, i like the interieur – wooden tables and comfortable seats. the restaurant was very big, and you have really a lots of space!! very friendly waitress – they also cleaned the table when we sat down.. you have to order at the counter but the food is carried to your table. The burger was very delicious!! really tasty! one of the best one i ate in NYC!!
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oscar rodriguez
Unfortunately I cannot rate this establishment more then 1 star at this time. I have given this location multiple chances to give me fresh avocado and for the 3rd time this is the quality I received after expressing my concerns. Its baffling to me for people that just want good quality meals from a “supposed” good quality restaurant to be serving there clients this. Why charge $2 for avocado yet provide this type of quality.
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Fiorino Guido
Heard a lot about this place and also from New Yorkers to go try it out. I visited I found the following. The meat was pink inside the middle, and burgers didn’t have too much flavor. Found the fries to be over prices for what you got. Their benches were too tight. the average person could’t even fit in properly. The place is very busy but I wouldn’t attend again while in New York.
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Jan S
This was our first food stop as soon as we got to NYC. It was my first time ever having a burger from them. I absolutely loved it. The burger was nice and juicy and the toppings definitely added to its taste. It was on the pricier side for a fast food burger but still worth it! The wait was long to order and to receive our burgers. Can’t wait to be back though!
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Moksh Khurana
Shake Shack?? More like Chaos Shack!!!
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denise pisani
Service was great and food was the best.
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James Herriott
I was in the city for business and don’t have Shake Shacks where I live. I have always heard how great they were on Food Network, etc and was really looking forward to trying them. The burger did not disappoint. I got the double and added bacon. The patties were crispy on the edges and slightly pink inside. The lettuce was crisp and the tomatoes were actually ripe unlike many chain fast food or sub places. The sauce was really good too. I was disappointed with the fries. They were fine, but just frozen crinkle cut. I much prefer Five Guys fresh cut Cajun fries. Service was great and the restaurant was very clean, especially for being near the end of day.
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debbi
I got the shroom burger. Which was very good. But very small. I also got a root beer float. Very good. The price of the shroom burger is about $10. And as you can see it was a child size meal. They also announced to everyone in line that they had no more burgers luckily my friend and I were not getting beef burgers. Staff was friendly and prompt and professional.
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